Now you can get great training and educational programs -- for less. These programs cover a wide range of topics from customer service and leadership skills to preventing gang violence and David Frost's interviews with the American Presidents. For more information, call 1-800-423-6021.
The New Partnership:
Managing for Excellence with Tom Melohn - VIDEO
WHAT'S IT ALL ABOUT
Meet Tom Melohn, the dynamic individual who was featured in In Search of Excellence, and see how he transformed ailing NATD (North American Tool & Die, Inc.) into an industry powerhouse. The people on the plant floor tell their story - how a winning attitude and support from the top yields corporate success. (38 Minutes) How to Order
COMPLIMENTARY REVIEW
"The New Partnership is an all-too-rare example of how effective this genre can be." - STEPHEN BARR, CORPORATE VIDEO DECISIONS
This program has also been awarded the Red Ribbon, American Film & Video Festival along with the Finalist Award, New York International Film Festival.
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WHAT'S IT ALL ABOUT
Learn from some of America's leading manufacturers and retailers. Business Chronicle combines documentary footage with insightful commentary to guide you through the principles of excellence at work. How to Order
L.L. Bean: Commitment to Customer Service, Vol. I
This once-small hunting supply business was founded with a simple
philosophy based on honesty and courtesy. Today, L.L. Bean's name
is synonymous with customer service. You will see how they make
the customer king. 24 Minutes.
Corporate Missions: The People Behind the Products,
Vol. II
Employees are a company's most important corporate asset. You
will visit three organizations where employee satisfaction is
integral to the overall corporate mission. 35 Minutes.
The Marketing and Manufacturing Edge, Vol. III
This volume takes you to Gillette where you'll learn how they
regained their dominant market share through innovation and marketing
savvy. Gillette's established winning principle will help you
focus on innovation, production, marketing and your company as
a whole. 28 Minutes.
COMPLIMENTARY REVIEW
"[These are] superb, hard-hitting productions that should be required viewing for all of management in America. My boss spent the weekend reviewing it, time and again. He also has found [it] superb. You've got a super product on your hands!" - CHARLEY PACE, QUALITY ADVISOR, UNITED STATES NAVY
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WHAT'S IT ALL ABOUT
What does outstanding customer service have to do with Scotch Brite Pads, Amish Buggies and Security Guards? Find out as you hear four stories of how 3M has met special demands from their customers. When most organizations would have denied these unique requests, 3M's team met the challenge and came up with creative solutions for each of them. 29 minutes. How to Order
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Revitalizing Your Company: Creative Ways to Build Profits - VIDEO
WHAT'S IT ALL ABOUT
What can you do to keep your organization operating at peak efficiency? Linda O'Bryon and the Emmy Award-winning team from PBS's Nightly Business Report interview top management experts such as Michael Hammer to help you find the answers. Revitalizing Your Company will take you on location to AT&T, Tenneco and 3M. You'll learn about the revitalization strategies these companies used to increase customer satisfaction, encourage entrepreneurship and reward employees. 45 minutes. How to Order
COMPLIMENTARY REVIEW
"The video could be used to open strategic planning or organizational assessment sessions. The video will work well as a stand-alone or discussion starter, but trainers who take advantage of the 33-page Viewer's Guide will be able to build a training experience that adds the necessary depth and focus." - TRAINING MEDIA REVIEW
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Getting the Light
Bulb to Click:
How to Promote Innovative Thinking at Your Company - VIDEO
WHAT'S IT ALL ABOUT
Most companies begin with a great idea. Nonetheless, these days one great idea is not enough. Your company must continually innovate if it's going to thrive. How can you get your team to continually come up with new ideas for products and services? Find out in Getting the Light Bulb to Click.
You will travel to the Innovative Thinking Conference in Scottsdale, Arizona. Once there, you will meet with the leading experts on innovation: Richard Foster, Nuala Beck, George Stalk and Ely Callaway.
You'll also visit three companies that have developed processes to foster creativity. They are Chrysler Corporation's large-car division; Welch Allyn, a maker of cutting-edge medical and video imaging devices; Church & Dwight, the manufacturer of Arm & Hammer household products. (38 Minutes) How to Order
COMPLIMENTARY REVIEW
"Getting the Light Bulb to Click has broad appeal and real value. It is excellent supplemental material for strategy and training sessions for senior management, marketing, product development, and customer service teams." - TRAINING MEDIA REVIEW
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Prescription for
Change - VIDEO
Total Quality in Healthcare
WHAT'S IT ALL ABOUT
Today, health care professionals are facing the unique challenge of maintaining or increasing the quality of care while reducing costs. Prescription for Change explores the systems and training that are key to meeting this goal. Visit Baptist Memorial Hospital in Memphis, where since 1989, a Continuous Quality Improvement process has been effective at all levels of the organization. See first-hand the positive impact quality can have on a health care organization. 29 minutes. How to Order
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Shifting Gears: Thriving in the New Economy - VIDEO
WHAT'S IT ALL ABOUT
This video, hosted by Nuala Beck, will provide you with the insights into the personal skills and organizational strategies you need not only to survive but to thrive in The New Economy. Four huge new industrial engines are now driving the economy; for these industries, the slump is already over. In Shifting Gears you will discover what these engines are! Custom versions of this program are available for education and government customers. 25 minutes. How to Order
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LEADING THE NATION SERIES - VIDEO
Team-based Quality, Vol. 1
WHAT'S IT ALL ABOUT
Go on location to Sacramento Air Force Logistics Center (SALC) and discover how this once-demoralized organization was turned around. Military personnel, civilians and union workers built cross-departmental teams to achieve results. See how they developed The Quality Bill of Rights to empower each employee. Learn about the specific Total Quality Management (TQM) methods SALC employed to win the Federal Quality Improvement Prototype Award. 25 minutes. How to Order
COMPLIMENTARY REVIEW
Customer-Driven Quality, Vol. II
WHAT'S IT ALL ABOUT
As the IRS has initiated a program of Total Quality Management nationwide, you can see how the Fresno IRS Service Center shifted its focus to internal as well as external customer service in order to improve quality. Employees tell how they shifted their paradigms both personally and professionally. This video offers a unique perspective of how TQM can work in a service organization. 25 minutes. How to Order
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WHAT ITS ALL ABOUT
When Colors Bleed is a 35-minute film from the Koch Crime Institute that demonstrates the dangers of gang involvement. Learn about gang culture as former gang members, police and sheriff's department detectives and correctional officials share their perspectives on juvenile gangs. The film also contains a performance by three Topeka rap artists who have laid down their rhymes to help teach people about the dead-end road a gang member can hope to travel. Every community needs to be aware that the culture of gangs is pervasive throughout our society. Gangs influence every ethnic, social and economic level of society, and have an impact on all of us as well as our children. run time 35 minutes How to Order
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COMPLIMENTARY REVIEWS
"I am pleased to endorse WHEN COLORS BLEED. This video offers insightful information about gang culture and how any community can be affected by gangs. Every community should be aware of the potential for gang activity and how vulnerable our children are in becoming involved with a gang. This video shares information about gangs that parents, teachers, law enforcement officials, community leaders, civic groups, etc. should know regarding the influence gang activity has on our society." Carla Stovall, Attorney General, State of Kansas.
"When two or more people gather in the name of a criminal gang, trouble follows. Most of us find it hard to understand how a youth we know might be pulled into a criminal gang. With understanding comes the possibility of action. WHEN COLORS BLEED makes it possible for us as families, citizens and professionals to see a path of united, personal and community action. Whether your community is rich or poor, small or large, they need to see WHEN COLORS BLEED." Dennis D. Embry, Ph.D. President, the PAXIS Institute.
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WHAT'S IT ALL ABOUT
The Modern Presidency offers something utterly unique in the study of history - history from inside the events it records, in the very words of the men who made it. A living history, captured live. For the first time ever these men talk about the Presidency as only Presidents can, from the storehouse of personal experience. How to Order
The Challenge of the Presidency, Vol. I
Interviewer David Frost presents an overview of American history
from Richard Nixon to Ronald Reagan, and frames the issues shaping
the four presidencies of the last twenty years. The extents and
limits of presidential power are sharply in focus here, in penetrating
dialogue with Richard Nixon on his use of presidential power during
his tenure in the White House. To broaden the perspective, Frost
also asks Presidents Carter, Ford and Reagan to compare the seriousness
of Watergate to that of Irangate. 49 Minutes.
Crisis in the Presidency, Vol. II
Richard Nixon investigates his role in Vietnam and the invasion
of Cambodia, his partnership with Henry Kissinger in the strategy
of detente and rapprochement with Communist China and the Soviet
Union. He discusses confrontations and conversations with Brezhnev
in a detailed portrait of the Soviet leader, and his final emotional
days as President before resigning. 59 Minutes.
The Healing of the Presidency, Vol. III
Gerald Ford examines his presidency in the light of what he perceives
as his greatest accomplishment; the healing of the American people
and their change in attitude toward their government. 29 Minutes.
The Moralist President, Vol. IV
Jimmy Carter reviews his zealous commitment to the job of President,
the criticisms leveled at his management style, the embarrassment
of the hostage crisis, the triumph of Camp David and his promotion
of human rights. 26 Minutes.
The Presidency of Affirmation, Vol. V
Ronald Reagan, in light of his landslide victory in 1980, proceeds
from the tragedy of the bombing that killed 241 Americans in Lebanon
through questions regarding the impact of supply-side economics
on the stock market crash of 1987. He also offers a comparative
consideration of the role of First Ladies with emphasis on Nancy
Reagan. 21 Minutes.
COMPLIMENTARY REVIEW
"This is a fascinating documentary, not only for the light that it sheds on the role of the American President in modern times, but also for the comparative insights one gleams from viewing the four men back to back. A lively program, and one that is highly recommended." -VIDEO LIBRARIAN
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