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Best Sellers

Total number of products found: 45 (Page 1 of 3)

  • A Complaint is a Gift

    A Complaint is a Gift

    Janelle M. Barlow

    Using Customer Feedback as a Strategic Tool
    True customer service isn’t catchy slogans or empty promises. A Complaint is a Gift shows your team that complaints are an opportunity for everyone to learn & build customer relationships.

  • A Kick in the Attitude with Sam Glenn

    A Kick in the Attitude with Sam Glenn

    Sam Glenn

    Part of the Sam Glenn Series
    Sam Glenn uses humor and motivational stories to give you and your entire team a positive Kick in the Attitude in this award winning, funny and inspirational video.

  • An ADA Customer Service Course for Employees from McGuire Associates

    An ADA Customer Service Course for Employees from McGuire Associates

    McGuire Associates, Kevin McGuire, and AbleRoad

    The goal of this ADA training program is simple: it will help every employee deliver the best customer service to people with disabilities.

  • Art of Possibility Series

    Art of Possibility Series

    Benjamin Zander

    with Ben and Roz Zander
    The Art of Possibility Series contains the top selling Ben Zander training programs Leadership: The Art of Possibility and Attitude: Radiating Possibility.

  • Barkles Business Series

    Barkles Business Series

    THE BARKLES

    The Barkles are fun canine companions who star in this hilarious meeting opener series. You'll love the fun and humor as they motivate your team to higher levels of success. 

  • Better Meeting Management

    Better Meeting Management

    Put an end to unproductive meetings, for good!

  • Beyond Words for Healthcare

    Beyond Words for Healthcare

    A Body Language Guide for Healthcare Professionals In this program, you will understand the key body language cues that communicate proper bedside manners while still maintaining business efficiency.

  • Communication Skills - What Everyone Needs to Know

    Communication Skills - What Everyone Needs to Know

    In the Communication Skills - What Everyone Needs to Know training video, you’ll learn practical techniques to improve all your communication skills - written, oral, electronic, and face-to-face.

  • Customer Service To The Rescue!

    Customer Service To The Rescue!

    Federico Muchnik, writer/director

    When Wilfred Jameson's parachute fails to open, he's in trouble. But customer service representative Henry Hawks knows just what to do, or does he? You'll hit the ground laughing as the scene unfolds – and as the tension builds.

  • Customers with Disabilities: Delivering Excellent Service

    Customers with Disabilities: Delivering Excellent Service

    McGuire Associates, Kevin McGuire, and AbleRoad

    The goal of this training program is simple: it will help every associate deliver the best customer service to people with disabilities.

  • Disbanding The Good Old Boy Network

    Disbanding The Good Old Boy Network

    The Inclusive Vs. Non Inclusive Organization
    Program #8 of the Building A Diverse Workforce For The Global Millennium Series. Many times, new employees, especially those who are different, are not properly introduced and mentored into the o

  • Do Right I with Lou Holtz

    Do Right I with Lou Holtz

    Lou Holtz

    Lou Holtz shares his inspiration and commitment in this first video of the series to instill the spirit of teamwork and personal dedication. Either video can stand alone, or use them together.

  • Drop by Drop

    Drop by Drop

    Don't let tiny prejudices destroy your organization!
    Drop by Drop demonstrates how the small slights, subtle discriminations and tiny injustices can add up to big problems in your workplace!

  • Fish!

    Fish!

    Fish Philosophy Training

    Can you learn customer service from a fish market where the employees entertain customers and toss fish around? The answer is "Yes!" This is the all time best-selling customer service and motivational program. It's funny and has a great message.

  • FISH! For Leaders Series

    FISH! For Leaders Series

    Fish Philosophy Training

    New Release!
    The FISH For Leaders training series consists of six distinct programs to help leaders apply The FISH! Philosophy to their work and lives.

  • Give ‘Em The Pickle

    Give ‘Em The Pickle

    Bob Farrell

    The Give'Em The Pickle training program is one of the top selling customer service videos of all time. Hosted by Bob Farrell, you’ll learn about going the extra distance for customers.

  • Harassment - A New Look for Employees

    Harassment - A New Look for Employees

    New Harassment Training!
    Bullying, cyber bullying, sexting, and discrimination of younger workers are just a few of the recent and pervasive manifestations of harassment and hostile environments.

  • Harassment Is...

    Harassment Is...

    This best selling program will raise awareness regarding harassment and explain the do's and don'ts of creating a respectful work environment for everyone.

  • How to Deal With Cultural Diversity in the Work Place

    How to Deal With Cultural Diversity in the Work Place

    We no longer live and work in an insular market-place. We are now part of a worldwide economy with competition coming from nearly every continent.

  • How to Plan, Write and Give a Winning Presentation

    How to Plan, Write and Give a Winning Presentation

    Overcome the presentation jitters and deliver what the audience expects—a great speech!

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