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Best Sellers

Total number of products found: 55 (Page 1 of 3)

  • A Complaint is a Gift

    A Complaint is a Gift

    Janelle M. Barlow

    Using Customer Feedback as a Strategic Tool  Show your team that complaints are an opportunity for everyone to learn & build customer relationships. True customer service isn’t catchy slogans or empty promises.

  • A Kick in the Attitude with Sam Glenn

    A Kick in the Attitude with Sam Glenn

    Sam Glenn

    Part of the Sam Glenn Series
    Sam Glenn uses humor and motivational stories to give you and your entire team a positive Kick in the Attitude in this award winning, funny and inspirational video.

  • An ADA Customer Service Course for Employees from McGuire Associates

    An ADA Customer Service Course for Employees from McGuire Associates

    McGuire Associates, Kevin McGuire, and AbleRoad

    The goal of this ADA customer service video training program is simple: it will help every employee deliver the best customer service to people with disabilities.

  • Art of Possibility Series

    Art of Possibility Series

    Benjamin Zander

    with Ben and Roz Zander
    The Art of Possibility Series contains the top selling Ben Zander training programs Leadership: The Art of Possibility and Attitude: Radiating Possibility.

  • Attitude: Radiating Possibility

    Attitude: Radiating Possibility

    Benjamin Zander

    Ben Zander, in his best selling video is the renowed Philharmonic Orchestra conductor takes you through a motivational presentation on improving your attitude, leadership and business.

  • Better Meeting Management

    Better Meeting Management

    Put an end to unproductive meetings, for good! Learn skills for running a successful meeting.

  • Beyond Words for Healthcare

    Beyond Words for Healthcare

    A Body Language Guide for Healthcare Professionals In this program, you will understand the key body language cues that communicate proper bedside manners while still maintaining business efficiency.

  • Bloodborne Pathogens: Always Protect Yourself

    Bloodborne Pathogens: Always Protect Yourself

    Educate your employees on how to protect themselves from bloodborne pathogens.

  • Communication Skills - What Everyone Needs to Know

    Communication Skills - What Everyone Needs to Know

    In the Communication Skills - What Everyone Needs to Know training video, you’ll learn practical techniques to improve all your communication skills - written, oral, electronic, and face-to-face.

  • Customer Service To The Rescue!

    Customer Service To The Rescue!

    Federico Muchnik, writer/director

    When Wilfred Jameson's parachute fails to open, he's in trouble. But customer service representative Henry Hawks knows just what to do, or does he? You'll hit the ground laughing as the scene unfolds – and as the tension builds.

  • Customer Service Training Series

    Customer Service Training Series

    How to Achieve Consistent Excellence in Customer Service
    The 3 programs in this series offer real-life examples and give you specific steps to implement in your organization.

  • Customers with Disabilities: Delivering Excellent Service

    Customers with Disabilities: Delivering Excellent Service

    McGuire Associates, Kevin McGuire, and AbleRoad

    The goal of this disability training program and video is simple: it will help every associate deliver the best customer service to people with disabilities. Includes post viewing quiz and trainers guide.

  • Disbanding The Good Old Boy Network

    Disbanding The Good Old Boy Network

    The Inclusive Vs. Non Inclusive Organization
    Program #8 of the Building A Diverse Workforce For The Global Millennium Series. Many times, new employees, especially those who are different, are not properly introduced and mentored into the o

  • Do Right I with Lou Holtz

    Do Right I with Lou Holtz

    Lou Holtz

    Lou Holtz shares his inspiration and commitment in this first video of the series to instill the spirit of teamwork and personal dedication. Either video can stand alone, or use them together.

  • Do Right II

    Do Right II

    Lou Holtz

    Lou Holtz motivational video inspires listeners with a sense of teamwork, commitment to excellence, organizational loyalty, and personal dedication. Filmed in 1991, Do Right II continues to instill pride and dedication in executives, employees, students and athletes.

  • Drop by Drop

    Drop by Drop

    Don't let tiny prejudices destroy your organization!
    Drop by Drop demonstrates how the small slights, subtle discriminations and tiny injustices can add up to big problems in your workplace!

  • Employee Safety Orientation: Starting Out Right

    Employee Safety Orientation: Starting Out Right

    While no one expects a new employee to remember everything right away, it is important to make safety an immediate job priority. 

  • Everybody Wins

    Everybody Wins

    How to Turn Conflict into Collaboration
    Teach employees to take the initiative in resolving conflict with their coworkers and cooperating to find win/win solutions for most disagreements.

  • Fish!

    Fish!

    Fish Philosophy Training

    The FISH! training video is the most effective way to energize your team, deliver remarkable customer service and increase employee retention.

  • FISH! Business Solution

    FISH! Business Solution

    Fish Philosophy Training

    FISH! is a proven and fun way to strengthen any organization. When people choose to bring their best to work, it leads to lasting excellence.

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