I love electronic communications! Emails, text messages, social media are all easy, convenient, and often a lot of fun. These messages allow me to have more contact with customers, vendors, friends, and family.
At the same time, I worry about this. I often ask myself, “Am I saying something that might be misinterpreted? What if my messages become public? If a major news outlet published what I said, would it reflect poorly on me professionally or on my company?” I try to think of this when I’m sending my messages. And I talk about this with everyone I know both at work and socially.
Every day in the news, it seems that someone has gotten into hot water because of something they said on Facebook, Twitter, or in an email. People seem to forget that their words matter.
That’s why we created a new program called (not surprisingly) “Your Words Matter.”
In this new program, we look at electronic communications. Through dramatic vignettes, we explore some of the things that can go wrong and provide some practical advice for avoiding these pitfalls. Here’s a trailer that shows what this program is all about:
If you’d like to see the complete preview, you can visit our website:
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