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15 Reasons You Should try Trainflix®: THE Online Training Library

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  1. One Low Price:   Whether you purchase the "basic" package which offers over 350 programs for $16.50 per employee per month (annual plan) or the "Complete" package which offers over 1,800 programs for $24.95 per employee per month (annual plan option)  Trainflix® has an answer for you.
  2. Hundreds of Courses:   You can choose from over 1,800 courses. 
  3. Unlimited Access:   Each employee will have unlimited access to all the programs on Trainflix®.
  4. Watch from Anywhere:   With Trainflix® you can access programs from your desktop, laptop, smartphone, or tablet using our iOS and Android applications.  Start the course on your laptop and finish on your phone!
  5. FREE One Week Trial:   You and two of your colleagues can try out Trainflix®. for free.  Sign up - there's no credit card required.
  6. Improve Customer Service:   Motivate each member of your team and improve their customer service skills – in person, on the phone or via email.  It's all available to you on Trainflix®.
  7. Improve Communication:  Learn how to communicate more effectively.   With the programs on Trainflix® you'll improve listening skills and learn how to delegate and make meetings more efficient, productive and effective.
  8. Develop Skills:  Whether you are a manager, supervisor or an employee who is seeking to improve your skills, Trainflix® has a video to meet your needs. You can learn new selling skills or gain insights into self-improvement and personal productivity.  You can find out how your team can perform better or learn how to deal with organizational change.  It's all available to you – immediately on demand. 
  9. Find Solutions for Workplace Problems: Do you have to deal with a problem employee?  Do you need to discuss a delicate topic like an employee's attitude, tardiness or personal hygiene?  You'll find programs to help you deal with all these issues plus many more on Trainflix®.
  10. Motivate Your Team:  You can motivate your team to higher levels of success with our motivational videos.  See how Sam Glenn can give your team a "Kick in the Attitude" or make the office more positive and productive with "The Happiness Advantage." 
  11. Learn From the Best: Trainflix® has some of the world's leading experts.  You can learn from "In Search of Excellence" co-authors Tom Peters and Bob Waterman, Harvard Business School Professor John Kotter, or best-selling authors Shawn Achor, Lou Holtz, Dewitt Jones, Jennifer James, Morris Massey, Loretta Laroche, Laura Goodrich, Joel Barker, Paul Timm and many more.  All these experts are available to you at any time!    
  12. Energize your Meetings:  Do you need to sparkle up a meeting?  Try the Muppet Meeting Films, The Barkles and many others! Make any meeting more fun and exciting.  All these are available to you on Trainflix®.  
  13. Learn How to Comply with Government Regulations:  Whether you're trying to meet standards for the Americans with Disabilities Act (ADA) or trying to reduce sexual harassment claims, you can find programs that will help everyone in your organization.  
  14. Healthcare: If you're looking for specific programs that contain healthcare training for customer service, safety and patient care we have it on Trainflix®.  
  15. Safety: If you are looking for compliance programs with safety instructions we have them! Keep your staff and your workplace safe.

Posted under What’s New, Customer Service, John O’Hurley, John Kotter, Tom Peters, Training Ideas, Sam Glenn, Morris Massey, Leadership, Management, Shawn Achor, Enterprise Media News by Stewart on Aug 04, 2015 | Comments: 0 | Post a comment»

The Importance of Getting Buy-In...

Dr. John Kotter Book Buy-In

I was lucky enough to read John Kotter’s new book a few weeks ago. It’s called "Buy-In: Saving Your Good Idea From Getting Shut Down."

As many of you know, "Communicating for Buy-In" is step #4 in Dr. John Kotter’s 8-step process of change. No change effort can succeed unless your entire team buys into the process. Buy-in is essential, but it can also be the biggest roadblock.

This is a terrific book if you want to have more productive meetings and presentations and obtain "buy-in" from everyone.

In this book, Kotter uses a simple and straightforward way to discuss the obstacles that can occur when you try to get Buy-In. He also provides a wonderful prescription for addressing the most common attacks that you might encounter when you’re trying to pursue a good idea.

The first half of the book tells a theoretical story about a town that needs new computers in their library and initially the resident making the presentation gets shot down. But her brother-in-law, Hank comes to the rescue by using common sense and ingenuity.

The second half of the book features 24 attacks that are often typical responses used to kill new or different ideas and they are grouped in 4 strategies:

  • Fear Mongering
  • Delay
  • Confusion
  • Ridicule (or character assassination).

We have all heard them before..."it’s worked before so why change it" or "you’re abandoning our core ideals." The authors provide methods to help you counter the naysayers.

That alone is a good reason to take a look at this book. But what I love the most is that John and his Co-Author Lorne Whitehead have delivered this message in a fun to read format. I enjoyed reading the book - and I got a lot out of it...

Give the book a look. I think you’ll like it.

To purchase a copy of this book at Amazon.com, Click Here.

Posted under What’s New, John Kotter, Management by Stewart on Jan 26, 2011 | Comments: 0 | Post a comment»

Once again... The Problems of Complacency

I’ve written blogs in the past about the problems with complacency. I know that Tom Peters and John Kotter speak about this all time in their writings and speeches. Well, the terrible news in the Gulf of Mexico brings the issue of complacency to mind again.

I don’t think there is any doubt that one of BP’s problems was complacency. Since there hadn’t been any problems in the past, why should they think there would be problems in the future? BP was suffering from a bad case of complacency... Maybe, the managers thought, they could even push the envelope a bit regarding the strictest safety standards... complacency again! Even when the leak started, they seemed to put all their eggs in one basket - the first "cap"... they didn’t seem to have a comprehensive set of back up plans ready to go. Once again they were complacent.

Companies, like BP can get complacent. Government agencies can get complacent, too (think of the Challenger Disaster for NASA and of Katrina). Toyota got complacent about its standards of quality.

We all need to work against complacency. How do you do this? Part of the answer is awareness. Part of it also requires a regular review of processes and procedures. Part of it falls on leaders who need to be aware and willing to challenge the status quo. Human nature tends to fall on complacency. We become comfortable and unwilling to challenge assumptions. But in order to avoid real problems, leaders, managers, and all employees need to try an overcome this natural impulse...

Posted under John Kotter, Tom Peters, Leadership, Corporate Strategy by Stewart on Jun 14, 2010 | Comments: 0 | Post a comment»

John Kotter Explains His 8-Step Process of Change In Our New Release

John Kotter on Change and Leadership

Recently, Dini and I sat down with John Kotter in his office with a video crew. We asked him if he could outline his eight-step process of change. We thought it would be a great supplement to the videos we distribute featuring John.

Well, the results were fantastic! We have put this material on a new DVD release. Our name for the program is "Transform Your Organization!" In a way, we see this as a video workbook. It’s filled with practical advice and tips for any manager, team leader, or executive who is involved with organizational change.

The video workbook is laid out simply. John introduces his eight-step model for change in the first video clip. He then outlines each of the eight steps of change in the following eight clips. With each step, he provides tips for implementation (and also ideas for avoiding pitfalls). On the DVD, you can view the entire program or choose any one of the video clips to watch on its own.

We priced this inexpensively so any manager, team leader, or executive can get it as a personal reference tool. You can learn more at our website. You can also see a preview of "Step 1: Increase Urgency" there, too.

Posted under What’s New, John Kotter, Leadership, Corporate Strategy by Stewart on Apr 28, 2010 | Comments: 0 | Post a comment»

Top Ten Training Programs for 2007

Our customers and distributors often ask us which programs are our bestsellers. I think this can be useful because it shows how organizations are setting their training priorities. Here is the list of our top 10 for 2007:

1) Fish! This program (which was released in 1998) provides viewers with a visit to Pikes Place Fish Market in Seattle. It shows how anyone (even people who handle and sell fish) can have fun at work, deliver great service, and motivate themselves (and others) to higher levels of achievement. This program has been a worldwide bestseller for over a decade. Recently, the producer also released the complete training seminar version called "Fish! Culture," and the leadership training program, "LeaderFISH!"

2) Morris Massey’s programs remain top sellers for us year in and year out. The bestseller of all is his latest release "What You Are is Where You Were When... Again!" Funny. Irreverent. Provocative. Thought-provoking. Morris Massey is all of these and more. For over 30 years, he has explained how different generations think and how these generations can work together successfully.

3) Tom Peters remains a top seller. Our best selling programs include the classic bestseller, "In Search of Excellence" and Tom’s latest program "Re-imagine! Business Excellence in a Disruptive Age." For over 25 years, Tom Peters has been inspiring people to achieve higher levels of excellence in customer service, leadership, and innovation.

4) The Lance Armstrong Series including "Who Says We Can’t Do It? Lance Armstrong’s Journey." I think one of the reasons this program has been a bestseller is the wonderful interview with Lance’s oncology nurse, LaTrice Haney. It is very moving and motivational.

5) John Kotter’s new release "Succeeding in a Changing World" has done really well. Harvard Business School professor and best-selling author John Kotter presents examples of organizations that have changed successfully and organizations that have failed when faced with change. He also provides an overview of his eight-step process for success. This program was voted one of the top training programs of the year by Training Media Review!

6) Muppet Meeting Films. Join Kermit, Grump, Leo, Sam Eagle, and other members of the Muppet ensemble as they add pizzazz to your meetings. These humorous meeting videos are lots of fun and have been perennial bestsellers!

7) The Bob Farrell programs "Give ’em The Pickle" and "What’s Your Pickle." Bob Farrell uses personal anecdotes to tell a powerful message on customer service. His messages are enduring - and they are also fun to hear and watch.

8) "Life is good... and Work Can Be Too!" This program has done well because it shows how the employees of the apparel company "Life is good" bring enthusiasm and passion to their work.

9) "Love Your Customers" with John O’Hurley. While we have only sold this for a few months, this new release has sold very well. The DVD has two separate training programs. The first, "Love your Customers," provides a blueprint for delivering great customer service. The second, "Love Your Difficult Customers," provides a step-by-step approach for working with customers who are angry or upset. Throughout, you will laugh as John O’Hurley delivers his message in a funny and engaging manner.

10) The Customer Service Training Series (including "It’s Show Time," "Six Steps to Greatness," and "Service Heroes"). This series - led by a profile of Stew Leonard’s Dairy has been one of our top sellers for years. The programs provide concrete examples of great customer service in action!

Posted under Corporate, Best Sellers, Lists, Customer Service, John O’Hurley, John Kotter, Tom Peters, Fish Philosophy by Stewart on Mar 03, 2008 | Comments: 0 | Post a comment»

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