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NEW RELEASE: Your Words Matter: Navigating the Hazards of Social Media, Texts, Emails and more!

Your Words Matter Training Video on Electronic Communications

I love electronic communications! Emails, text messages, social media are all easy, convenient, and often a lot of fun.  These messages allow me to have more contact with customers, vendors, friends, and family. 

At the same time, I worry about this.  I often ask myself, “Am I saying something that might be misinterpreted? What if my messages become public? If a major news outlet published what I said, would it reflect poorly on me professionally or on my company?”  I try to think of this when I’m sending my messages.  And I talk about this with everyone I know both at work and socially.   

Every day in the news, it seems that someone has gotten into hot water because of something they said on Facebook, Twitter, or in an email.  People seem to forget that their words matter.

That’s why we created a new program called (not surprisingly) “Your Words Matter.” 

In this new program, we look at electronic communications. Through dramatic vignettes, we explore some of the things that can go wrong and provide some practical advice for avoiding these pitfalls.  Here’s a trailer that shows what this program is all about:

If you’d like to see the complete preview, you can visit our website:

Click here to preview the entire program or buy the DVD.

 Click here to stream or download "Your Words Matter".

 Click here to subscribe to Enterprise Media's entire training video library.

 

Posted under Corporate, What’s New, Training Ideas, HR and Training, Enterprise Media News, Social Media by Stewart on Oct 06, 2015 | Comments: 0 | Comments Off

15 Reasons You Should try Trainflix®: THE Online Training Library

Trainflix logo

  1. One Low Price:   Whether you purchase the "basic" package which offers over 350 programs for $16.50 per employee per month (annual plan) or the "Complete" package which offers over 1,800 programs for $24.95 per employee per month (annual plan option)  Trainflix® has an answer for you.
  2. Hundreds of Courses:   You can choose from over 1,800 courses. 
  3. Unlimited Access:   Each employee will have unlimited access to all the programs on Trainflix®.
  4. Watch from Anywhere:   With Trainflix® you can access programs from your desktop, laptop, smartphone, or tablet using our iOS and Android applications.  Start the course on your laptop and finish on your phone!
  5. FREE One Week Trial:   You and two of your colleagues can try out Trainflix®. for free.  Sign up - there's no credit card required.
  6. Improve Customer Service:   Motivate each member of your team and improve their customer service skills – in person, on the phone or via email.  It's all available to you on Trainflix®.
  7. Improve Communication:  Learn how to communicate more effectively.   With the programs on Trainflix® you'll improve listening skills and learn how to delegate and make meetings more efficient, productive and effective.
  8. Develop Skills:  Whether you are a manager, supervisor or an employee who is seeking to improve your skills, Trainflix® has a video to meet your needs. You can learn new selling skills or gain insights into self-improvement and personal productivity.  You can find out how your team can perform better or learn how to deal with organizational change.  It's all available to you – immediately on demand. 
  9. Find Solutions for Workplace Problems: Do you have to deal with a problem employee?  Do you need to discuss a delicate topic like an employee's attitude, tardiness or personal hygiene?  You'll find programs to help you deal with all these issues plus many more on Trainflix®.
  10. Motivate Your Team:  You can motivate your team to higher levels of success with our motivational videos.  See how Sam Glenn can give your team a "Kick in the Attitude" or make the office more positive and productive with "The Happiness Advantage." 
  11. Learn From the Best: Trainflix® has some of the world's leading experts.  You can learn from "In Search of Excellence" co-authors Tom Peters and Bob Waterman, Harvard Business School Professor John Kotter, or best-selling authors Shawn Achor, Lou Holtz, Dewitt Jones, Jennifer James, Morris Massey, Loretta Laroche, Laura Goodrich, Joel Barker, Paul Timm and many more.  All these experts are available to you at any time!    
  12. Energize your Meetings:  Do you need to sparkle up a meeting?  Try the Muppet Meeting Films, The Barkles and many others! Make any meeting more fun and exciting.  All these are available to you on Trainflix®.  
  13. Learn How to Comply with Government Regulations:  Whether you're trying to meet standards for the Americans with Disabilities Act (ADA) or trying to reduce sexual harassment claims, you can find programs that will help everyone in your organization.  
  14. Healthcare: If you're looking for specific programs that contain healthcare training for customer service, safety and patient care we have it on Trainflix®.  
  15. Safety: If you are looking for compliance programs with safety instructions we have them! Keep your staff and your workplace safe.

Posted under What’s New, Customer Service, John O’Hurley, John Kotter, Tom Peters, Training Ideas, Sam Glenn, Morris Massey, Leadership, Management, Shawn Achor, Enterprise Media News by Stewart on Aug 04, 2015 | Comments: 0 | Post a comment»

Four Ideas (in Addition to Training) That You Can Use to Reduce Sexual Harassment Incidents in the Workplace

As you know, sexual harassment claims and actions can be a very serious issue that can cause problems for you and your organization, ranging from lawsuits and monetary damages to reduced employee morale.

The first and most important step to reduce the possibility of sexual harassment incidents in your organization is training.  In fact, it is absolutely critical for you to conduct sexual harassment training in the workplace regularly to ensure that every employee understands what sexual harassment is and that your organization takes this issue seriously.

But, I also think that there are several other things that you can do to help create an environment where sexual harassment claims are less likely.  Here are four ideas:

Build Respect: At its core, sexual harassment shows profound disrespect of a work colleague.  That's why a training program that builds respect in the workplace can also reduce sexual harassment.  This kind of training also helps with a variety of issues that range from diversity to bullying, and even to building teams successfully.

Keep the Organization Focused on the Mission:  Offices can be swept up with issues ranging from disrespect to harassment to gossip.  One way to reduce these issues is to keep the organization focused on your mission. That doesn't mean that social interaction shouldn't happen, but when the conversation turns negative and personal, then you can shift it back to the work at hand.  That sends a signal that disrespect and gossip won't be tolerated.

Point Out Bad Behavior: When you see someone acting disrespectfully, then you need to let the person know that his or her behavior is inappropriate.  Often, it is best for you to follow up with the offender in person.  When you follow up, you should be specific:  mention what they said or did.  Explain why their comment or action was not appropriate.    Be specific, and focus on the content of their comments and why their comments were inconsistent with your organization's policies.  Then, if possible, see if you can catch them doing something right - and comment and compliment them on that as well.

Focus on Professionalism.  I remember a colleague asking me this question, "Would you write (or say) that if you knew it were going to be printed in the New York Times?"  I think this is a good question for every employee.  If your behavior were on CNN or in print in the newspaper, would you do it?  If the answer is no, then don't do it.  Professionalism is key to creating a workplace that is free of harassment.  Professionalism doesn't mean you can't have fun.  It is appropriate to celebrate when you've reached a goal or a colleague is celebrating a birthday.  But professionalism implies that people think before they act; and that action can have consequences. 

Sexual Harassment, like other issues of bullying and disrespect can be debilitating to an organization.  Your associates become discouraged and unhappy, and their productivity will drop.  In addition, good people may become so discouraged that they will leave your organization.  That's one of the biggest reasons why it's important to train on these issues.




Posted under Training Ideas, Respect in the Workplace, Sexual Harassment Prevention by Stewart on Feb 15, 2013 | Comments: 0 | Post a comment»

Reflections on 2012

Worlet of top training videos and DVDs for 2012

One of the fun things that we get to do when we start a new year is we take some time to reflect on the past year.  We ask ourselves a variety of questions: What programs have been most popular with our customers?  What does it indicate about the workplace today and what managers and HR professionals are seeking?  What are our customers telling us about the future? 

A few years ago, many of our customers were looking for programs on change as they tried to navigate the slow economy.  I think with the improving economy we've seen a shift towards programs that motivate and energize a workforce.  Of course, customer service remains a popular topic for all organizations.  We've also seen an increasing interest in programs that help organizations deal with the many generations who are in the workforce simultaneously. 

Here is a sampling of some of our most popular programs for 2012

The Happiness Advantage with Shawn Achor is our most popular program.  Shawn Achor has taken his years of research in positive psychology to the world of work.  In essence, his message is this: You can increase your performance and productivity by every measure with a positive mindset... and there are simple tools to help you improve your mindset.  All of this will help your organization.  If you'd like to preview this program, click here.

Fish and Fish for Leaders:  The Fish Philosophy programs remains some of the bestselling programs worldwide.  I think part of the reason for the popularity of these programs is that on the surface, a fish market seems an unlikely place to find fun, positivity, creativity, and excellence.  But, when you watch the Fish programs, you see all of these ideas present at the Pike's Place Fish Market - and the lessons are truly universal.  If you'd like to preview this program, click here.  

Ben Zander's "Leadership: An Art of Possibility" and "Attitude: Radiating Possibility" remain very popular.  Benjamin Zander is the conductor of the Boston Philharmonic Orchestra and uses music to inspire people to be their best. If you'd like to preview this program, click here.

Morris Massey has a totally unique, funny, and irreverent way to communicate about generational differences.  His programs have been popular for decades. If you'd like to preview this program, click here.

Sam Glenn Series:  Sam Glenn is hysterical.  He's an artist and motivational speaker.  And his message about attitude, change and... well, lizards are very popular with our customers. If you'd like to preview this program, click here

Beyond Words for Healthcare:  Body language means a lot - particularly in the world of healthcare delivery.  This program (part of a series on body language) has been our top healthcare title for the year If you'd like to preview this program, click here.

Harassment: A New Look - the issue of Harassment is one that is constantly in demand.  The "A New Look" series has become one of our best sellers as it provides excellent suggestions for employees and managers on everything from sexual harassment to bullying. If you'd like to preview this program, click here

So what about 2013?  We see an exciting year ahead as we work to deliver more programs to you - at a range or pricing.  You'll see more titles under $200 (we've added this category as a "Topic" in our website) and also new releases from Enterprise Media and from other producers. 

Also, stay tuned for some hysterical meeting videos!

We look forward to an exciting 2013 with all of you and are always grateful for the opportunity to work with you.

Thank you for being our customers!


Posted under Best Sellers, Lists, Customer Service, Training Ideas, Sam Glenn, Morris Massey, Fish Philosophy, Shawn Achor, The Happiness Advantage by Stewart on Feb 08, 2013 | Comments: 0 | Comments Off

Five Ideas to Improve Happiness, Success, and Performance at Work

Many of us have been told that if we work hard, we’ll be successful, and once we’re successful, then we’ll be happy. But decades of scientific research have proven that this formula is backward. Happiness makes us smarter and more efficient-it actually fuels our success. Shawn Achor, Harvard Professor and host of our new program, The Happiness Advantage has a whole set of strategies that you can use to do this. Here are five:

  1. Practice random acts of kindness: Every time you perform an act of kindness, however small, your brain enjoys a spike in happiness. Write a thank-you note, compliment a colleague’s tie, or drop coins in a stranger’s meter.
  2. Invest in your social relationships: Your social support network (friends and family) are the best predictor of success and happiness. Remember to invest in your social support networks!
  3. Exercise: You know about the physical benefits of exercise, but don’t forget the mental ones: just 30 minutes of exercise can act as an anti-depressant. Another study found that executives who started a regular exercise routine experienced a 70% improvement in their ability to make complex decisions.
  4. Start with small, manageable goals: When you fell stressed and overwhelmed at work, don’t panic. The best way to get control of the situation (and improve your happiness) is to start with small, manageable goals. This helps you gain confidence so you can gradually take on larger and larger tasks.
  5. Avoid Multitasking: We live in a world that almost demands that we multitask... And we can do it: the only problem is, when we attempt to multitask, our brain actually decreases our success rate on both of those tasks. So focus on one task at a time!

These are just a few ideas that you’ll find in our new release, The Happiness Advantage. Our customers have already told us they love the program and are using it in the workplace. We think you’ll agree! Take a look at the free preview and see for yourself.

The Happiness Advantage Training Video

Posted under Best Sellers, What’s New, Training Ideas, HR and Training, Leadership, Management, Corporate Strategy, Shawn Achor, The Happiness Advantage by Stewart on Apr 13, 2011 | Comments: 0 | Comments Off

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Yes, we do still include a popcorn package with each DVD purchase. It’s our way of saying "thank you" for being our customer!