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Customer Service Lessons From Lady Gaga

I read a really interesting blog today about customer service lessons from Lady Gaga (from a blog called Church of the Customer Blog). In a nutshell, here are the five lessons:

  • Give fans a name
  • Make it about something bigger than you
  • Develop shared symbols
  • Make your customers feel like rock stars
  • Leverage social media

I know Lady Gaga was talented musically, I didn’t know about her abilities to develop and cultivate loyal customers. I think we can all learn from Lady Gaga! It’s an interesting (and fun) article. Click Here to Read the Article.

Posted under Customer Service, Miscellaneous Thoughts by Stewart on Apr 22, 2010 | Comments: 0 | Post a comment»

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