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Happy New Year! Lessons from 2009...

2009 was a challenging year for most of us. I know that we (and all of our customers) were challenged with tight budgets, slow business, and lots of generally unpleasant news. This morning, Amy sent us an e-mail that was a reminder that even though 2009 was a difficult year, we did learn a lot. So, without further ado, here are the things Enterprise Media has learned from 2009...

"Recession" doesn’t have to mean "depression."

Despite your best efforts...some people just want to be sad.

Despite their best efforts...some people refuse to be sad.

Smiles are contagious!

Customers will buy what they need and pay a fair price for that. Supply them with the information and a pleasant conversation and you’re there.

Necessity is truly the mother of invention...and creativity...and resourcefulness...and ingenuity. People want to be happy and they want their group to be happy.

Encouragement doesn’t have to entail a full-scale rework of an employee’s day...a compliment, recognition, and "job well done...I know it’s been difficult" will do.

When times are challenging, you are even more grateful for your customers, coworkers, and vendors.

So, Thank You for Everything in 2009 - and I hope that 2010 will bring you happiness, health, prosperity, and success!

Posted under Miscellaneous Thoughts by Stewart on Jan 05, 2010 | Comments: 0 | Post a comment»

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