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Top Ten Training Programs for 2007

Our customers and distributors often ask us which programs are our bestsellers. I think this can be useful because it shows how organizations are setting their training priorities. Here is the list of our top 10 for 2007:

1) Fish! This program (which was released in 1998) provides viewers with a visit to Pikes Place Fish Market in Seattle. It shows how anyone (even people who handle and sell fish) can have fun at work, deliver great service, and motivate themselves (and others) to higher levels of achievement. This program has been a worldwide bestseller for over a decade. Recently, the producer also released the complete training seminar version called "Fish! Culture," and the leadership training program, "LeaderFISH!"

2) Morris Massey’s programs remain top sellers for us year in and year out. The bestseller of all is his latest release "What You Are is Where You Were When... Again!" Funny. Irreverent. Provocative. Thought-provoking. Morris Massey is all of these and more. For over 30 years, he has explained how different generations think and how these generations can work together successfully.

3) Tom Peters remains a top seller. Our best selling programs include the classic bestseller, "In Search of Excellence" and Tom’s latest program "Re-imagine! Business Excellence in a Disruptive Age." For over 25 years, Tom Peters has been inspiring people to achieve higher levels of excellence in customer service, leadership, and innovation.

4) The Lance Armstrong Series including "Who Says We Can’t Do It? Lance Armstrong’s Journey." I think one of the reasons this program has been a bestseller is the wonderful interview with Lance’s oncology nurse, LaTrice Haney. It is very moving and motivational.

5) John Kotter’s new release "Succeeding in a Changing World" has done really well. Harvard Business School professor and best-selling author John Kotter presents examples of organizations that have changed successfully and organizations that have failed when faced with change. He also provides an overview of his eight-step process for success. This program was voted one of the top training programs of the year by Training Media Review!

6) Muppet Meeting Films. Join Kermit, Grump, Leo, Sam Eagle, and other members of the Muppet ensemble as they add pizzazz to your meetings. These humorous meeting videos are lots of fun and have been perennial bestsellers!

7) The Bob Farrell programs "Give ’em The Pickle" and "What’s Your Pickle." Bob Farrell uses personal anecdotes to tell a powerful message on customer service. His messages are enduring - and they are also fun to hear and watch.

8) "Life is good... and Work Can Be Too!" This program has done well because it shows how the employees of the apparel company "Life is good" bring enthusiasm and passion to their work.

9) "Love Your Customers" with John O’Hurley. While we have only sold this for a few months, this new release has sold very well. The DVD has two separate training programs. The first, "Love your Customers," provides a blueprint for delivering great customer service. The second, "Love Your Difficult Customers," provides a step-by-step approach for working with customers who are angry or upset. Throughout, you will laugh as John O’Hurley delivers his message in a funny and engaging manner.

10) The Customer Service Training Series (including "It’s Show Time," "Six Steps to Greatness," and "Service Heroes"). This series - led by a profile of Stew Leonard’s Dairy has been one of our top sellers for years. The programs provide concrete examples of great customer service in action!

Posted under Corporate, Best Sellers, Lists, Customer Service, John O’Hurley, John Kotter, Tom Peters, Fish Philosophy by Stewart on Mar 03, 2008 | Comments: 0 | Post a comment»

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