Fish Philosophy Training

The FISH! Philosophy originated when a leading training video producer observed how enthusiastic and happy the employees at Seattle's Pike Place Fish Market were in their work. When you visited the market, you could see how orders were filled (by flinging fish to each other). At the market, employees incited laughter from the customers and compliments about their throwing/catching abilities, or commiseration if they missed.

Employees would often invite customers to join the fun. The Pike Place employees gave their complete attention to each of their customers and ensured each had an enjoyable visit.

The "Fish Philosophy" was drawn by observing these workers. It shows how each worker can make a routine errand fun for themselves and their customers while also were selling tons of fish. The Fish Philosophy training material revolves around four key concepts:

Play Make Their Day Be There [for Coworkers] Choose Your Attitude

Enterprise Media offers the complete line of Fish! Philosophy training programs and DVDs.

Fish Philosophy Training Videos and DVDs