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6 Principles to Negotiate Anything
New Release - Ships in May!
Ed Brodow takes the fear out of negotiating by teaching participants how to focus on the pressure that the person across the table is feeling. Read more ...
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A Complaint is a Gift
Using Customer Feedback as a Strategic Tool
True customer service isn’t catchy slogans or empty promises. A Complaint is a Gift shows your team that complaints are an opportunity for everyone to learn & build customer relationships. Read more ...
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A Kick in the Attitude with Sam Glenn
Part of the Sam Glenn Series
Sam Glenn uses humor and motivational stories to give you and your entire team a positive Kick in the Attitude in this funny and inspirational video. Read more ...
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A New Look
Harassment Training Series
Take a solid step in combating new forms of workplace harassment and help provide a healthy and productive environment for your organization. Read more ...
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Actions Speak
Behavior-based Interviewing
Author, Dr Paul Green and Producer/Director, Art Bauer, have re-teamed to produce a fresh and entertaining approach to behavior-based interviewing. Read more ...
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All Washed Up
New Release!
All Washed Up is a short program that discusses what it takes to get people to change their behavior, especially when it's hard. Read more ...
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Anyone Can Be an Ally
Speaking Up for an LGBT Inclusive Workplace
When gay, lesbian, bisexual and transgender people don't feel safe and valued at work, productivity goes down, and organizations fail in their efforts to attract and retain the best talent. Read more ...
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Ben Comen
New Release!
Based on the true story of determination and team character on a high school cross country team. Read more ...
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Body Language at Work
Read the Signs and Make the Right Moves
The Body Language at Work training program featuring Peter Clayton, offers 7 key points for successfully dealing with this unspoken form of communication that everyone experiences daily. Read more ...
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Business Ethics in the New Economy
Relevant and up-to-date, the Business Ethics In The New Economy training program tackles today's business ethics issues with a "back-to-basics" approach. Read more ...
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Communication Lab 2.0
When Email Just Isn't Enough
Have you ever sent an e-mail to a customer notifying them that there was a problem? If so then you know it can often engender a nasty response or an angry phone call.
Read more ...
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Creating the Respect Effect
Preventing Harassment, Discrimination, and Retaliation Read more ...
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Distracted Driving: Game Over
Nobody wins when it comes to distracted driving.
Distracted Driving: Game Over reminds employees in the “game” of life, there are no second chances. Read more ...
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Do Respect
How can you help people be respectful in just three minutes? Do Respect is a short, animated program that encourages employees to act in ways that enhance workplace culture. Read more ...
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Employee Awareness Series
Imagine a workplace productive, sustainable, safe. Imagine coworkers creating, cooperating, efficient. All this in just minutes. Read more ...
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Employee Wellness: A Way of Life
Government Version
Employee Wellness A Way Of Life explores the concept of wellness – the state of being at your physical, mental, and emotional best – and shows practical, every day steps employees can take towards attaining wellness. Read more ...
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Employee Wellness: Taking Care of You
Employee Wellness Taking Care of You explores the concept of wellness – the state of being at your physical, mental, emotional and spiritual best - and shows practical, every day steps employees can take towards achieving wellness. Read more ...
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FISH! For Leaders Series
New Release!
The FISH For Leaders training series consists of six distinct programs to help leaders apply The FISH! Philosophy to their work and lives. Read more ...
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Fish! Video Combos and Value Packs
Catch the Energy. Release the Potential.
The Fish! Training Video is the absolute #1 best selling customer service training program in history. If you've been thinking about putting the Fish! Philosophy into action, this is the place to be! Read more ...
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Gifts from the Mountain
Simple Truths for Life's Complexities Gifts from the Mountain is a new full-length training program that helps viewers better handle everyday challenges in life and at work. Read more ...
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Golf Cart and Low Speed Vehicle Safety
On and Off the Course
Golf carts aren’t just for the links anymore. Many industries are taking advantage of these and other low-speed vehicles (LSV) for easy transportation. Read more ...
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Harassment - A New Look for Employees
New Harassment Training!
Bullying, cyber bullying, sexting, and discrimination of younger workers are just a few of the recent and pervasive manifestations of harassment and hostile environments. Read more ...
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Harassment for Managers: A New Look
Introduce your managers to the new face of harassment and show them how they can and should respond to protect employees and comply with the law. Read more ...
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Healthcare Toolkit
Volumes 1 and 2
The Healthcare Toolkit training videos provide a flexible set of materials to build awareness and professionalism in responding to patients and co-workers. Read more ...
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Implementation Modules with Shawn Achor
Part of The Happiness Advantage
The Implementation Modules DVD from The Happiness Advantage training program will show you how to implement happiness, productivity, and resilience at work and home. Read more ...
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Inclusion Insights
Stereotypes, Lazy Brains & Unintentional Intolerance Read more ...
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It's a Way Not a Day
Bringing Your Values to Life
New from the people who brought you Fish!
Effective organizations don't just put their values into a document. They put their values into action. Read more ...
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Leading More With Less
Leadership always matters, but in tough times, it matters a whole lot more. Read more ...
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Let's Face It
Sexual Harassment For Supervisors
Instead of having your supervisors ignore the problem of harassment in the workplace, Let's Face It! Read more ...
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Little BIG Things Series with Tom Peters
This is not your average training film, but then Tom Peters is not your average management expert! The Little BIG Things series contains short video segments of Tom Peters sharing humorous stories, funny anecdotes, and inspiring advice. Read more ...
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Make It Matter
How to Make Yourself and Your Organization Essential
How would people describe you? Would they use words like vital, significant, and valuable? If not, you may be lacking the presence you need for long-term success. Read more ...
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Miracle on the Hudson
Prepare For Safety
Use the compelling, real-life story in Miracle On The Hudson Prepare For Safety to help your team develop the right attitude and better prepare themselves for the unexpected. Read more ...
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More Than One Right Answer
New Meeting Opener!
Taken from his best selling film Everyday Creativity, Dewitt reminds us that finding a single solution to a problem may be easy, but that there is often more than one right answer. Read more ...
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Negotiations: Solving the Tough Problems
The Negotiations Solving the Tough Problems training program will increase not only your comfort level with negotiations but it will also increase your overall effectiveness as a negotiator. Read more ...
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Online Employee Training
Streamed Learning Read more ...
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Ouch! Series
New Series!
WARNING! OUCH! That Stereotype Hurts & Ouch! Your Silence Hurts will start conversations that are not always comfortable... but are critically important! Read more ...
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Sexual Harassment: New Perspectives
The cost of sexual harassment extends beyond the monetary and takes a significant toll on employee morale and retention. Sexual Harassment New Perspectives drives home key training points by focusing on the perspective of the victim. Read more ...
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Social Media: Reduce the Risk
Sixty-nine percent of American companies do not have a formal policy regarding employee use of social networking sites, despite the devastating risks posed by employees’ online activity. Read more ...
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Stress Management Series
Make it easy for people to see the cumulative benefit of practicing stress management every day and building their resiliency skills over time. Read more ...
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Succeeding in a Changing World
Award-winning author and Harvard Business School professor John Kotter helps you understand change - and gives you the steps on how to succeed in a changing world. Read more ...
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The Comeback
At one time or another, every organization will have to deal with grief and loss in some capacity. Loss is difficult not only for the person directly experiencing it, but also for their co-workers. Read more ...
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The Happiness Advantage with Shawn Achor
The Happiness Advantage training video gives you a formula for improving productivity, overcoming challenges, increasing cognitive abilities, and improving teamwork – all while improving your mindset. Read more ...
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Threat Detector
Your Role in Preventing Workplace Violence
Employees play a very important role in preventing violence in the workplace. Read more ...
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Toxic Talk
What Would You Say?
Gossip, gripes, and rumors have become a national past time in the workplace. Unfortunately, these forms of toxic talk can have serious repercussions for your employees, managers, and supervisors. Read more ...
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Undeliverable: E-mail Etiquette for Today's Workplace
Help your employees master Email Customer Service; an increasing number of customers prefer email contact over telephone contact. However, many of these customers are dissatisfied with the service they receive via email. Read more ...
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Understanding the New FMLA
The changes to the FMLA can be confusing and supervisors can now be personally liable for non-compliance. Get a clear, comprehensive and accurate summary of the latest FMLA regulations with Understanding the New FMLA. Read more ...
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We're In The Band
The Paperboys
We’re In The Band puts the lessons of an up-and-coming rock band to the test in the business world. Read more ...
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Welcome Home
Welcome Home follows the true story of a family's reunion with their father, a serviceman stationed in Iraq. Read more ...
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Work Like a Penguin
Antarctica is one of the most beautiful and breathtaking places on Earth. It is also one of the coldest! This new meeting opener shows that penguins are motivated by more than meets the eye! Read more ...
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