{ SHOPPING BAG }
  
Enterprise Media{ products by TOPIC }{ products by TALENT }{ BEST SELLERS }{ WHAT'S NEW }{ ABOUT US }{ HELP }
{ BLOG }{ SITE MAP }{ FOR DISTRIBUTORS }{ CONTACT }{ SEARCH-O-MATIC }

The Excellence Files

Pick up where "In Search of Excellence" left off. The Excellence Files gives you insights into what smart companies are doing to meet the changes and challenges of the future. Here’s a sampling of what you will learn from some of the eight case studies:

* At Southwest Airlines you will see how a unique company culture has turned this airline into a leader in a very competitive business.

* In the segment called Streamlining for Global Competition, you will see product development meetings at Rubbermaid and an Israeli company ZAG. See innovation and competition in action.

* At the Defense Personnel Support Center, see how a government agency changed itself and improved service and quality.

* At USAA, you will see how this customer service leader is Future-Proofing the Business

* At Coca Cola you will hear how the failure of the New Coke product launch taught the company huge lessons in brand power.

* And at Whole Foods Market, you will see truly empowered teams work to solve problems and deliver extraordinary service.

REVIEW (From Bill Ellet at Training Media Review)

It isn't often that art, effective instruction, and a crucially important topic come together in a training video. It's even rarer when the video is a hoot to watch. All these things are true of The Excellence Files. In concept it's the sequel to In Search of Excellence, one of the most influential videos of the eighties…

Here's a recommendation: get this video. Or, at the very least, let your management team know that it exists and suggest (strongly) that they go get it. For total organizational health and well being, The Excellence Files is good medicine. And it's actually fun to take."

Includes a workbook for training aid.

Enterprise Media offers discounted pricing for education, government, and non-profit agencies on this program. For information on these discounts or for multiple copy pricing, please call us at 1-800-423-6021 or 617-354-0017.

Running Time: 88 minutes
Copyright Date: 1997

Produced by Enterprise Media

Style

  • Case Study w/Instruction

Uses

  • Leadership and Management
  • Business Case Studies
  • Communication
  • Empowerment
  • Leadership
  • Management Skills
  • Motivation and Inspiration
  • Teams and Teambuilding