How to Ask Positive Questions
John O'Hurley

We understand that speaking clearly, using proper listening skills, and knowing the importance of non-verbal cues all play vital roles in clear communication between people in organizations. Surprisingly, the impact of questions, and how to ask them properly, remain an unacknowledged part of the training curriculum. This sprightly and to-the-point video addresses that shortfall. Driving home the lessons is John O'Hurley, best known as J. Peterman on the Seinfeld series.
How To Ask Positive Questions is designed to be used during team training sessions devoted to productivity and communication skills, or before a meeting starts. By increasing the questioning ability of employees, the video's benefits extend beyond team impact. Employees who can properly ask questions will deal better with all colleagues throughout the entire organization. Additionally, communication with both external and internal customers will improve.
KEY LEARNING POINTSAppreciate how learning to ask positive question can improve team effectivenessRemember: asking questions is a communications skill, just like speaking clearly or listening effectivelyDevelop the ability to use inflection, phrasing, and timing to ask positive questions
This video package includes a 32 page Leader's Guide with two lesson plans.
Running Time: 12 minutes
Copyright Date: 2004
Style
Uses
- Workplace Issues
- Communication
- Listening
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Love Your Customers - John O'Hurley Straight Talking - John Cleese Power of Listening Talk Isn't Cheap I Know Just What You Mean - Stephen R. Covey e-mail essentials Dialogue: Now You're Talking - The Series We’re On The Same Team, Remember?
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