Communication Nightmares: Solutions to Your Top Communication Problems

Communicating with coworkers can sometimes be… a nightmare!

Communication Nightmares shows specific examples of how to maintain a conversation with someone who is defensive, a poor listener or a discussion dominator.

Turn that challenging situation into an effective conversation!

Participants will learn more about the way they communicate with their co-workers and the way their co-workers respond to them.

Communication Nightmares demonstrates that you must first make up your mind to deal with the situation, no matter how complicated or emotional it might be. Second, you must make the commitment to stick with the challenge until your message is clearly understood.

KEY LEARNING POINTS

How to turn a difficult conversation into an effective one
How to focus on defining the basic problem of an issue
How to see the situation from the other’s point of view
How to make sure your words, body language and tone of voice all send a consistent message
How to give and get feedback
How to lighten up a heated discussion

This video package includes a leader's guide.

Style

Dramatic Vignettes w/Instruction

Uses

Workplace Issues
Communication

Enterprise Media offers the following discounted pricing on this program (discounts applied at checkout):

Non Profit (15% off)
University and Graduate School (20% off)
K-12 (20% off)

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