I Know Just What You Mean

Stephen R. Covey

Part of the Covey Leadership Library Series.

This workshop explores the difference between listening with intent to respond and listening with the intent to understand. It underscores the vital importance of diagnosing needs before prescribing solutions and demonstrates why much-hyped "active listening techniques" may actually contribute to miscommunication.

Included is an introduction and summarizing insights by Dr. Stephen R. Covey, founder and chairman of the Covey Leadership Center and best-selling author of The 7 Habits of Highly Effective People.

Participants will learn how to improve communications by sharing principles, attitudes and skills for better understanding.

INCLUDES

VHS or DVD

5 participant guides

The Covey Leadership Library consists of five videos ("I Know Just What You Mean", "Leading By Example", "Mauritius", "Max and Max" and "Tearing Down The Walls") and series pricing is available, please call for details.

produced by CRM

Style

Dramatic Vignettes

Uses

Leadership and Management
Communication

Enterprise Media offers the following discounted pricing on this program (discounts applied at checkout):

Federal Government (10% off)
State and Local Government (10% off)
Federal Government (GSA) (10% off)
Non Profit (10% off)
University and Graduate School (10% off)
K-12 (10% off)
Consultants (10% off)

		Click here to view an excerpt of this program (.wmv) Download Windows Media Player