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It's Show Time!

Stew Leonard

It's Show Time! is a look at customer service and corporate culture from Stew Leonard's Dairy in Norwalk, Connecticut - which has long been recognized as a leader in service. In the program, you'll witness how success has to do with consistent excellence-the ability to inspire hundreds of team members to show up for work with a positive attitude everyday and focus on creating customer experiences that bring people back.

Stew Leonard's Dairy is featured on FORTUNE® Magazine's list of the Best Places to Work, and is benchmarked by managers from around the world.

KEY LEARNING POINTS

  • Culture guides
  • Customers rule
  • Attitude is everything
  • Workplace fun works
  • Accept empowerment


  • This program is part of the Customer Service Combo Package which is available for only $895! The combo includes:

  • Customer Service to the Rescue! - Meeting Opener
  • It’s Show Time! with Stew Leonard
  • Love Your Customers with John O'Hurley

  • Exciting News! This program can now be streamed over the web! Would you like to see how easy it is? Check out the Streamed Learning Demo and see for yourself. Simply fill out the registration and take the tour, but don't forget to read the yellow notes!

    Running Time: 15 minutes
    Copyright Date: 2002

    Enterprise Media is the official lead distributor for this product.

    Style

    • Case Study w/Instruction

    Uses

    • Customer Service
    • Business Case Studies
    • Improving Sales, Attitude, and Service
    • Motivation and Inspiration


    Order Now!

    Enterprise Media offers the following discounted pricing on this program (discounts applied at checkout):

    • Federal Government (10% off)
    • State and Local Government (10% off)
    • Federal Government (GSA) (25% off)
    • Non Profit (10% off)
    • University and Graduate School (20% off)
    • K-12 (20% off)

    Preview Downloads

    It's Show Time Full Preview (.wmv, registration required)
    Download Windows Media Player

    It's Show Time - Leader's Guide (.pdf)
    Download Adobe Reader



    You might also like ...

    Love Your Customers - John O'Hurley

    Life is good ...and work can be too! - Life is good

    In Search of Excellence with Tom Peters - Tom Peters

    Customer Service To The Rescue! - Federico Muchnik, writer/director

    Customer Service Combo Package

    Passion for Customers with Tom Peters - Tom Peters

    Customer Service Training Series