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Are You With Me? - Full Preview

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Are You With Me? teaches employees the basic rule of telephone courtesy. Developing good telephone manners comes from making a personal connection with whomever is on the other line. Once you make the personal connection, all the basic do's and dont's of telephone courtesy will soon follow.

From making calls, leaving messages, and putting people on hold, Are You With Me? connects all the rules of telephone courtesy to a single, easy-to-remember concept: Treat the person on the other end of the line as though they were right there in the same room with you.

Key Learning Points

  • Making a call is like making a visit
  • Leaving a message is like making a call or visit
  • Putting a caller on hold is like asking a visitor to wait at the door
  • Transferring a call is like introducing two people 

Purchase Includes:

  • Are You With Me DVD (22 Minutes)
  • Leader's Guide
  • Pocket Reminder Cards

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Fresh, delicious, crisp...

Yes, we do still include a popcorn package with each DVD purchase. It’s our way of saying "thank you" for being our customer!

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