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Accountability That Works! - TRAILER

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Accountability That Works! is an exciting, innovative training program that will provide everyone in your organization with the tools they need for a greater sense of empowerment, effectiveness and increased productivity. Participants will learn to view accountability as an ongoing process, a method for achieving personal effectiveness. When you have accountability in your organization, you have better results, improved teamwork & clarity. When you don’t have accountability, you get blame, finger pointing, missed deadlines, etc.

Building accountability in your workplace saves you money every day in real terms

  • Increased team efficiencies (such as less time lost in meetings)
  • Consistently met deadlines
  • Improved supervisor-to-subordinate and peer-to-peer relationships
  • Less blame and reduced time spent in conflict
  • Clearly defined roles and expectations

Accountability That Works! presents a simple process structure - before, during and after - common to all tasks. When handled properly, this structure will ensure the clarity and completion of any task.

The Cycle of Accountability presented is

  • And Behind It All: CLEAR AGREEMENTS - The glue that holds the three stages together so that accountability works and the organization’s productivity wheel keeps turning.
  • The "during" phase: EMPOWERMENT - When the owner(s) does whatever is necessary to complete the task. This might include action steps, a time line and gathering necessary resources.
  • The "before" phase: RESPONSIBILITY - When an individual or team establishes a mindset of ownership for the task, taking complete responsibility for getting it done.
  • The "after" phase: ACCOUNTABILITY - When the responsible party(s) owns the outcome of the task. This is when results, good or bad, are acknowledged and learning from the experience takes place.

Key Learning Points

  • Learn from mistakes, continually improving personally and professionally
  • Be accountable without being defensive
  • Hold others accountable for their agreements
  • Empower themselves to keep their agreements
  • Ensure every task has a clearly defined owner and agreement

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