Accountability That Works!, , Enterprise Media

Accountability That Works!

Accountability That Works! is an exciting, innovative training program that will provide everyone in your organization with the tools they need for a greater sense of empowerment, effectiveness and increased productivity. Participants will learn to view accountability as an ongoing process, a method for achieving personal effectiveness. When you have accountability in your organization, you have better results, improved teamwork & clarity. When you don't have accountability, you get blame, finger pointing, missed deadlines, etc.

Building accountability in your workplace saves you money every day in real terms

Increased team efficiencies (such as less time lost in meetings)

Consistently met deadlines

Improved supervisor-to-subordinate and peer-to-peer relationships

Less blame and reduced time spent in conflict

Clearly defined roles and expectations

Accountability That Works! presents a simple process structure - before, during and after - common to all tasks. When handled properly, this structure will ensure the clarity and completion of any task.

The Cycle of Accountability presented is

And Behind It All: CLEAR AGREEMENTS - The glue that holds the three stages together so that accountability works and the organization's productivity wheel keeps turning.

The "during" phase: EMPOWERMENT - When the owner(s) does whatever is necessary to complete the task. This might include action steps, a time line and gathering necessary resources.

The "before" phase: RESPONSIBILITY - When an individual or team establishes a mindset of ownership for the task, taking complete responsibility for getting it done.

The "after" phase: ACCOUNTABILITY - When the responsible party(s) owns the outcome of the task. This is when results, good or bad, are acknowledged and learning from the experience takes place.

KEY LEARNING POINTS

Learn from mistakes, continually improving personally and professionally

Be accountable without being defensive

Hold others accountable for their agreements

Empower themselves to keep their agreements

Ensure every task has a clearly defined owner and agreement

produced by CRM