But I Don't Have Customers

But I Don't Have Customers! can help your employees learn to value each other, which results in increased performance throughout your entire organization.
This video teaches your employees the steps and techniques for defining their internal customers and how to serve them appropriately.

By asking questions, listening and keeping their word, your employees can create a positive and productive working environment, which will reflect on your external customers as well.

Great emphasis in today's workforce is placed on treating customers with respect and meeting their needs and expectations. But what more organizations are learning is that this emphasis needs to be placed on internal customers, too.

How-To Training Points:

How to show respect for internal customers by determining their needs
How to keep internal deadlines and make commitments that stick
How to listen, ask questions and improve relations with coworkers
How to review policies and procedures that may inhibit serving internal customers

Style

Dramatic Presentation

Uses

Customer Service
Internal Customer Service

Enterprise Media offers the following discounted pricing on this program (discounts applied at checkout):

Non Profit (15% off)
University and Graduate School (20% off)
K-12 (20% off)

		Click here to preview the entire program. (.wmv, registration required) Download Windows Media Player

		But I Don't Have Customers - Leader's Guide (.pdf) Download Adobe Reader