Beyond Words - For Managers

Managing employees successfully requires effective communication and interpersonal skills that go beyond the ordinary.

Day after day, your employees are communicating with you through their body language - and you are communicating back to them through your body language. Recognizing the most common body language gestures can help you to understand what an employee may be thinking, but not necessarily saying.

Key Learning Points

How to create an environment where an employee would feel comfortable even if the message is negative.
Understand the key body language gestures that says you are actually listening to what an employee is saying.
Improve communication between management and every employee.
Express yourself in ways that conveys likable qualities.
Learn about the importance of facial expressions, hand cues, body positioning, and more.

Beyond Words for Managers is perfect for a lunch and learn - gather in the conference room for pizza, pop in the DVD, and learn something new (and very interesting) together.

Purchase Includes

DVD (15 Minutes)
Discussion Guide

When you purchase this training video series on DVD, you'll get TWO copies of each DVD; let the training department keep one copy for classroom training and keep the second copy in employee training library so employees can watch it as needed.

Style

Dramatic Presentation

Uses

Leadership and Management
Management Skills

		Beyond Words For Managers - Full Preview (.wmv, registration required) Download Windows Media Player

		Beyond Words for Managers (.wmv) Download Windows Media Player