Five Star Selling

Easy Steps to Great Retail Sales

Perfect for new employees or to freshen-up seasoned veterans, this program presents a logical, five-step selling process which new hires can easily learn and start using with customers right away.

With scenes set in a florist's shop, a hardware store, a men's clothier, a women's boutique, a shoe store, an electronics shop, and others, we follow the entire selling process from start to finish.

Five Step Selling Process:

Greet the customer
Determine his or her needs
Present merchandise
Validate the selection
Close the sale

Purchase Includes:

DVD (14 Minutes)
Participant's Guide

This program is part of the Retail Learning Library. Discounted pricing is available on series purchase.

Style

Dramatic Presentation

Uses

Customer Service
Retail Training

		Five Star Selling - Full Preview (.wmv) Download Windows Media Player

		Five Star Selling - Participant's Guide (.pdf) Download Adobe Reader