Leadership Through Communication

Leadership is a skill which must be developed and practiced.
This program focuses on building new leaders for all divisions and at all levels of your retail organization.
With an emphasis on communication skills, we learn some of the specific tools managers may use to improve individual and team performance.
Key Training Points
- Paraphrasing
- Performance feedback
- Facilitating Meetings
- Conflict Resolution
Purchase Includes
This program is part of the Retail Learning Library. Discounted pricing is available on series purchase.
Running Time: 12 minutes
Copyright Date: 2002
Style
Uses
- Customer Service
- Communication
- Management Skills
- Retail Training
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Enterprise Media offers the following discounted pricing on this program (discounts applied at checkout):
- Federal Government (10% off)
- State and Local Government (10% off)
- Federal Government (GSA) (10% off)
- Non Profit (10% off)
- University and Graduate School (20% off)
- K-12 (20% off)


Retail Learning Library Love Your Customers - John O'Hurley Life is good ...and work can be too! - Life is good File 103: Developing 21st Century Leaders Tom Peters Combo Package - Tom Peters I Wish My Manager Would Just... Would I Work For Me? Leadership: What’s Trust Got To Do With It?
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