Customer Service Combo Package

This combo package saves you $890 because it bundles THREE top-selling customer service training programs!

The budgets are tight! Everyone needs to increase sales and we all know what happens when we create good customer service - our customers come back again and again!

Enjoy huge savings and great value with this Customer Service Combo Package!

Includes these three top-selling customer service training videos:

Customer Service to the Rescue! - Meeting Opener
File 102 Creating World Class Customer Service
Love Your Customers with John O’Hurley

Customer Service to the Rescue! - Meeting Opener: When Wilfred Jameson’s parachute fails to open, he’s in trouble. But customer service representative Henry Hawks knows just what to do – at least after a funny interaction on the phone.

This is the perfect video to celebrate and thank all your employees who deliver great customer service. You’ll be falling down laughing as the scene unfolds – and as the tension builds.

File 102: Creating World Class Customer Service: What does Southwest Airlines, Whole Foods Market, and USAA Insurance have in common? They have all achieved world-class customer service. How have they done it? Front line employees, supervisors, mid-level and senior managers will tell you about the six core skills necessary for superior service.

Watch excellent service in action and learn skills for listening and responding to your customers.

Love Your Customers with John O’Hurley: Love Your Customers is a 2 part customer service training program featuring Hollywood celebrity John O’Hurley. Each of the 2 parts includes an action guide and 10 reminder cards.

Program 1: Love Your Customers demonstrates that customer service is a direct extension of the way both you and your company are viewed by the customer. Love Your Customers reminds us that there are no small parts only small choices about how to treat our customers. It’s a funny and memorable program with a simple and universal message. 28 Minutes

Program 2: Love Your Difficult Customers shows that trying to satisfy an unhappy customer can be frustrating and difficult for even the most skilled service person. But all problems are solvable. Not only can you satisfy an angry customer, but also, if handled correctly, you can turn an angry customer into a loyal champion for your company! 11 Minutes

Package Includes

File 102 (17 Minutes)
- Action Guide
Love Your Customers (28 Minutes)
- Action Guide
- 10 Pocket Cards
Love Your Difficult Customers (11 Minutes)
- Action Guide
- 10 Pocket Cards
Customer Service to the Rescue! (3 Minutes)

Produced by Enterprise Media

Enterprise Media is the official lead distributor for this product.

Uses

Special Offers and Combo Packages
Improving Sales, Attitude, and Service
Retail Training

Enterprise Media offers the following discounted pricing on this program (discounts applied at checkout):

Federal Government (10% off)
State and Local Government (10% off)
Federal Government (GSA) (25% off)
Non Profit (10% off)
University and Graduate School (20% off)
K-12 (20% off)
Consultants (10% off)

		Customer Service to the Rescue - Full Preview (.wmv, registration required) Download Windows Media Player

		File 102 - Full Preview (.wmv, registration required) Download Windows Media Player

		Love Your Customers - Full Preview (.wmv, registration required) Download Windows Media Player

		Love Your Difficult Customers - Full Preview (.wmv, registration required) Download Windows Media Player