Can You Spare a Moment?

John Cleese

This new version of Can You Spare a Moment? with John Cleese focuses on developing counseling skills for
managers.

Enable managers to understand the techniques of handling delicate situations and encouraging staff to overcome problems proactively.

Show managers and team leaders that even the most delicate situation can be overcome when dealt with using the appropriate counseling techniques.

Can You Spare a Moment introduces the four stages of a structured approach to counseling:

Setting up the interview
Getting people talking by using open questions
Helping them think through their problem
Discovering the situation for themselves

The program then illustrates how managers can spot impending problems, how to create an opportunity to talk confidentially, how to remain neutral and friendly, and how not to impose their solutions.

Features and applications

Complements any interview skills or management course
Suitable for inexperienced managers, team leaders or personnel staff
Realistic, yet light-hearted drama reinforces key messages
Key sections are ideal for supporting role-plays

Program Includes

DVD (25 mins)
CD-ROM containing:
- Leader's Guide
- Participant Worksheets
- PowerPoint Presentation
- Self-study Workbook

Uses

Leadership and Management
Communication
Hiring, Interviewing Skills, and Employee Retention

Enterprise Media offers the following discounted pricing on this program (discounts applied at checkout):

Federal Government (20% off)
State and Local Government (10% off)
Federal Government (GSA) (20% off)
Non Profit (10% off)
University and Graduate School (20% off)
K-12 (20% off)

		Can You Spare a Moment? - Full Preview (External Site)