The Fish! Training Video is the absolute #1 best selling customer service training program in history. If you've been thinking about putting the Fish! Philosophy into action, this is the place to be!
This is your one-stop web page to find great values on Fish! or any of the other Fish! Philosophy family of training programs - all at a great value!
People watch FISH! once because it’s fun, but they watch it over and over again because its message is fundamental to improving your workforce and delighting customers. How you bring the many benefits of The FISH! Philosophy into your organization depends on what you want to achieve.
Introducing the Philosophy If you want to spark energy and enthusiasm, the FISH! film is a fun, motivating way to introduce the philosophy. You can also connect with the philosophy through any of the Fish Tales programs.
Sustaining Momentum Even a powerful idea such as FISH! needs a long-term commitment to keep the energy alive and ensure a lasting impact. FISH! Culture, Trainer Tools and FISH! Sticks will help you plant The FISH! Philosophy in your culture and build deep, strong roots.
Leadership To support the energized culture you are building, leadership alignment is essential. Because leaders set the tone, they must first model the behaviors they seek in their teams. We offer a personal development program, LeaderFISH!, to help you build the relationship skills that increase trust, teamwork and accountability.
Fish! and Fish! Culture Combo
The FISH! training program gets people thinking, in a way they never imagined, about what is possible at work and gives them tools to bring energy and passion to their jobs. This combo pack includes the Fish! film and Fish! Culture, a step-by-step 10 unit learning program that will have a lasting impact on the overall culture of your organization.
The leader’s guide and personal workbook are greatly enhanced in order to provide you with additional information in Fish! Culture. This package contains more group exercises, more questions for discussion and more Fish! It is designed to give you enough material to train your employees for a year!
Fish and Fish Culture $999
Fish! (17 Minutes)
Fish! Culture (80 Minutes)
Fish! Culture Facilitator's Guide
Fish! Culture Audio Companion
Fish! Culture Personal Workbook
Now, with FISH! Culture you can experience a deeper exploration of how the four simple practices – Be There, Play, Make Their Day, Choose Your Attitude – can
make a big difference in your company!
Fish Trainer Tools Facilitator Pack
The Fish Trainer Tools Facilitator Pack includes all of the resources you need to create the same powerful learning experiences as the FISH! facilitators do but for a fraction of the cost. You get to watch real facilitators actually training people on the Fish! Philosophy. The Trainer Tools program will enhance your delivery of the Fish! and create a lasting impression on your trainees.
The Fish! Facilitator's Guide and playbook are greatly expanded for the Fish! training points in this combo package. This combo package provides you with all the necessities to have your employees talking, walking and living the Fish Philosophy!
Fish Trainer Tools Facilitator Pack $1275
Fish! DVD (17 Minutes)
Fish! Leader's Guide
Fish! Book on CD
Fish! Tote Bag
Fish! Journal
Complete Trainer Tools Pack including:
- Facilitator Examples DVD
- Facilitator Guide
- Event and Sustainability Tools CD
- Participant Workbook
- Activity Prop Samples
FISH! Trainer Tools gives you the outlines, PowerPoint, exercises and DVD examples to plan and deliver your organization’s FISH! Training.
The Complete Fish!
Seattle's world-famous Pike Place Fish Market is an otherwise ordinary fish market that's extraordinarily successful. The work is hard and the hours are long—yet these employees make a personal choice to bring amazing passion, playfulness, commitment and a positive attitude to work every day. This is the exciting—and extremely entertaining—basis of the FISH! movie.
Now, like thousands of other organizations worldwide, including Saturn, Sprint and Southwest Airlines, you too can tap into the secrets of creating a super-satisfying work environment and even more delighted customers.
The Complete Fish! Pack $920
Fish! DVD (17 Minutes)
Fish! Leader's Guide
Fish! Playbook
Fish! Tote Bag
Fish! Magnets
Fish! Pens
Fish! Stickie Notes
Fish! Stuffed Pete the Perch
The bottom line? FISH! has created a new vocabulary that won't just change how you view work, it just may change your entire view on life!
Fish! Tales Series
If you want to see how real companies really use the Fish! Philosophy then you need to see these programs. The Fish! Tales Series is now available on one DVD and can add great value to employee training.
Sprint’s management had to step back and let the process evolve and they became a customer service based organization while Aspen Skiing experienced phenomenal growth and improved employee satisfaction. Tile Tech had reduced safety issues and improved teamwork while Rochester Ford had a surge of new energy and sales! Missouri Baptist Medical Center learned how to support each other and their attitudes in the most difficult situations.
In case study style, you will see examples of their own training sessions, comments from the managers and feedback from the employees.
Fish Tales Series $1099
Building Trust (12 Minutes)
Jump Start (12 Minutes)
Peak Experience (9 Minutes)
Sprint (4 Minutes)
Vital Signs (18 Minutes)
Invite The FISH! Philosophy into your own organization and you’ll have your own Tales to tell. Each purchase includes one DVD containing all 5 films, along with a conversation guide for Building Trust, Peak Experience, Jump Start, and Vital Signs.
LeaderFish!
Strengthen one of your most important leadership skills: the ability to inspire others through your example.
LeaderFish is designed to help managers become better managers and develop effective programs that continue to keep the Fish! energy alive.
The program contains six learning units in 57 minutes that correspond to a section in the personal workbook. Managers will undergo a self-assessment at the beginning of each section and then work their way through to improvement. LeaderFish is available with individual or group pricing.
LeaderFish Pricing Options
LeaderFish DVD with 1 Personal Guide $249
LeaderFish DVD with 6 Personal Guides $795
LeaderFish is also available as a download for only $99! (PC users only, will not work on a Mac.) You'll receive the Personal Guide with download instructions, links for the 6 downloadable units, and the activation code. Each unit can be viewed 3 times.
Fish! Video Download
You can now have your favorite Fish! training program delivered over the web for those impromptu meetings or remote employees.
Both Fish! and Fish! Sticks are available for 3 day licenses for $249.00. This is unlimited viewing for 3 full days! The Fish! Tales programs are available for a 1 day license for $13 each.
LeaderFish is also available for $99. You'll receive the Personal Guide with download instructions, links for the 6 downloadable units, and the activation code. Each unit can be viewed 3 times.
Fish Videos - Download Options
Fish! Video $249
Fish! Sticks Video $249
Fish! Tales $13 each
LeaderFish! Video $99
You will need Windows Media player 9.0 or higher and a high speed internet connection. This is a great way to delivery Fish! to your remote employees or add a Fish! Tales to your upcoming meeting.
Fish! Stuff
You want it – we got it! Fish! STUFF! You know, all that STUFF that makes your Fish! Training program a huge hit with your employees! Studies have shown that physical reminders are a great way to maintain the energy and value of your training.
Note: You must own one of the Fish! videos to purchase these items!
Fish! Pack
Everything you need for your next meeting!
Fish! Pack $45
4 Pack Stuffed Squeezy Fish named "Pete the Perch"
4 Pack Pens
4 Pack Fish! Magnets
6 Pack Fish Stickie Notes
1 Canvas Tote Bag
Fish! Rewards and Recognition Pack
Keep the energy alive long after the meeting! Use these certificates and other items to reward exemplary performance of the Fish Philosophy.