Communication Breakdown

Communication is the foundation for everything we do in the workplace. It happens every day, all the time. It follows, then, that communication problems can have a devastating role in undermining our organizational success.

And yet, most employees never receive training in the development of their communication skills. Even more importantly, employees aren’t provided with the knowledge and skills to help them avoid the frequent communication problems that arise.

The GOOD news is that the most common communication potholes in the road can be easily spotted and AVOIDED.

Communication Breakdown will identify and prescribe a “fix” for the seven most important communication problems that can derail your organization. We’ve illustrated seven common communication breakdowns:

Believing there is one reality
Choosing the wrong method
Responding defensively
Failing to share information
Failing to be direct
Breaching confidentiality
Failing to listen

It’s a fact that as our means of communications have expanded and diversified, so has our potential for failed communications and misunderstandings. Information is lost, deadlines are missed and relationships are damaged. The impact on morale and productivity can be sudden and dramatic! And the “cures” to these common problems are simpler than you’d imagine.

Communication Breakdown provides both the information and inspiration your staff needs to communicate more clearly and effectively.

Video Synopsis: Four co-workers attending a conference together get some unexpected “communication time” when they experience car trouble during the drive home. A newspaper article on the most common reasons for communication breakdowns triggers discussion among the group. Realistic scenarios exemplify the “causes and cures” as they share opinions in lively exchanges and flashback recollections. Their revelations and ultimate realizations provide an informative and fast-paced training experience.

Equip your employees to prevent a Communication Breakdown at work!
Purchase Includes

DVD (18 Minutes)
Comprehensive Leader’s Guide
PowerPoint Presentation on CD-ROM
Communication Breakdown Handbook

Style

Dramatic Presentation

Uses

Leadership and Management
Communication

Enterprise Media offers the following discounted pricing on this program (discounts applied at checkout):

Non Profit (15% off)
University and Graduate School (20% off)
K-12 (20% off)

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