The Art of Communication

In today's fast-paced, high intensity work place conflict plays a major part in our everyday activities. From small disagreements to outright verbal battles, conflict is a normal part of most everyone's daily lives.

Managing Conflict at Work; The Art of Communication looks at conflict as a normal part of life and shows how to turn it into a positive experience-yes, a positive experience. The result will be a new atmosphere at your job, a feeling that problems are in fact solvable, and provide opportunities for everyone involved to grow and improve.

This training program comes complete with DVD and a copy of the book, Managing Conflict at Work by Jim Murphy, which is part of the Business Skills Express Series published by the McGraw-Hill Companies.

Purchase Includes:

• Managing Conflict at Work DVD (20 Minutes)
• Managing Conflict at Work by Jim Murphy on CD