Skip to Navigation | Skip to Content

Products

Video Preview

When the Phone Rings - Clip 3

Order Now

  • Make your choice, type the desired quantity and click Buy Now.
  • Quantity:

You might also like...

Telephone Skills for Better Service

When the phone rings, your employees have only a few seconds to set a tone. To communicate that your company listens to customers and gives them what they need- every single time they call.

Great telephone service doesn't have to be a thing of the past. Even with the advent of email and the Internet, your customers still want to be able to call sometimes and reach a live person. And how that call is handled still makes a huge difference to the success of your organization.

Teach the ABC's of telephone courtesy:

  • Customer service etiquette
  • Taking an accurate message
  • Handling transfers and multiple lines
  • Voice mail and leaving a message
  • Problem calls

Those who answer the phones are speaking for everyone in the company. Make sure they have training.

Purchase Includes:

  • When the Phone Rings DVD (20 Minutes)

EnterpriseMedia.com X

Fresh, delicious, crisp...

Yes, we do still include a popcorn package with each DVD purchase. It’s our way of saying "thank you" for being our customer!

EnterpriseMedia.com X

Video Preview Login

Use the form below to login and preview the selected video. Please note that you may only view the same full preview twice.
Asterisks denote required fields.

Sign Up | Forgot Your Password?