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Your search for Case Study w/Instruction has returned 43 result(s). (Page 2 of 3)

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  • The 7 Habits of Highly Effective People

    The 7 Habits of Highly Effective People

    Stephen R. Covey

    The PBS presentation of Stephen Covey's best selling book "The Seven Habits of Highly Effective People".

  • What America Does Right Vol. 1

    What America Does Right Vol. 1

    Robert H. Waterman, Jr.

    "Management Turned Upside Down" is Part 1 of this series that demonstrates new strategies in management with case studies.

  • What America Does Right Vol. 2 - Organization is Strategic

    What America Does Right Vol. 2 - Organization is Strategic

    Robert H. Waterman, Jr.

    "Organization is Strategic" is Part 2 in this series by Robert Waterman, Jr. and takes a new approach to organizatinal arrangements.  Go on location and see how Merck and AES thrive through innovation and empowerment. 

  • The New Partnership

    The New Partnership

    Tom Melohn

    As featured in Tom Peters' "In Search of Excellence", this video features Tom Melohn and North American Tool and Die, Inc. as they discuss empowerment, recognition and service.

  • Implode!  Building Communication, Teamwork, and Trust... with 10,000 Tons of TNT

    Implode! Building Communication, Teamwork, and Trust... with 10,000 Tons of TNT

    Our cameras take you behind the scenes to one of the world’s most dangerous jobs, imploding a steel framed building. Whether your building new products or improving services, you’ll be motivated by these colorful, and dynamic team members.

  • In Concert

    In Concert

    Maestro Fernandez

    How to do more...with less! The conductor of a chamber symphony with only 30 musicians is asked to perform a piece originally written to be played by a full symphony of 90 musicians.

  • TNT: Dealing With Change
    • CC

    TNT: Dealing With Change

    Tom Peters

    Is it possible to really change your external brand identity and your internal culture? Simply put, the answer is YES! In this entertaining and revealing case study of TNT, Tom Peters shows you how.

  • What America Does Right Series

    What America Does Right Series

    Robert H. Waterman, Jr.

    Robert Waterman, best known for his work with Tom Peters as the co-author of In Search of Excellence shows how to achieve management excellence in this profile of Merck, AES, Sun Microsystems, and Raychem. 

  • The File Series

    The File Series

    This three part training program shows you excellence at work.  Learn the core skills for successful customer service, teams, and leadership through these case studies of business excellence.   

  • Sexual Harassment Case File with Catherine Crier

    Sexual Harassment Case File with Catherine Crier

    Catherine Crier

    Sexual harassment lawsuits are often emotionally and financially draining to the people involved. This real-life presentation puts a face on the sexual harassment issue, in a way that few other training programs can.

  • File 101: Building Teams for Success

    File 101: Building Teams for Success

    Teams are critical in order for today’s excellent organizations to succeed. No one person can do it all. A well-constructed team with specific goals and guidelines is critical in today’s fast paced business environment.

  • You’re Not Listening (2nd Edition)

    You’re Not Listening (2nd Edition)

    In You’re Not Listening, a series of vignettes identify poor listening habits and demonstrate how they can be overcome because, fortunately, effective listening is easy and can be improved through practice.

  • It’s Show Time!

    It’s Show Time!

    Stew Leonard

    It’s motivational! It’s fun to watch! It’s about customer service and attitude! It’s a best seller! It’s Showtime!

  • Six Steps to Greatness: Customer Service Agenda

    Six Steps to Greatness: Customer Service Agenda

    Go on location to Baptist Memorial Hospital and learn how they achieved their top customer service ranking!  

  • In Search of Quality Volume 1: Quality Through People

    In Search of Quality Volume 1: Quality Through People

    Robert H. Waterman, Jr.

    Go on location to Wallace corporation and see how they improved quality, customer service and won the Malcolm Baldrige Award.  Learn about empowerment, customer service and leadership. 

  • In Search of Quality Volume 2: Quality Through Systems

    In Search of Quality Volume 2: Quality Through Systems

    Robert H. Waterman, Jr.

    Learn how Motorola developed its quality program and set the initial standard of Six Sigma. See quality leadership and team processes in action.

  • Ellie Mae: Re-imagine Technology & the Customer

    Ellie Mae: Re-imagine Technology & the Customer

    Tom Peters

    The Ellie Mae story is a revolutionary example of how a company can respond to new challenges. It shows that change can work – and that it can have a lasting, positive impact.

  • In Search of Quality Series

    In Search of Quality Series

    Robert H. Waterman, Jr.

    The Series, hosted by In Search of Excellence co-author Robert H. Waterman, Jr., contains 2 volumes focused on quality through people, and quality through systems. Learn about emplowement, Six Sigma, Leadership and more. 

  • Emotional Intelligence

    Emotional Intelligence

    This program gives you an excellent overview of  Emotional Intelligence (EI) and includes commentary from EI experts Daniel Goleman, Peter Salovey and others.

  • Prescription For Change: Total Quality in Healthcare

    Prescription For Change: Total Quality in Healthcare

    Dick Ruhe

    Today, health care professionals are facing the unique challenge of maintaining or increasing the quality of care while reducing costs. Prescription for Change explores the quality systems and training that are key to meeting this goal.

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