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Your search for Dramatic Presentation has returned 120 result(s). (Page 2 of 6)

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  • Courage to Coach
    • 2000

    Courage to Coach

    A common sense approach to confronting tough employee performance situations
    Effective coaching is the single most important factor in employee development today.

  • Creating Positive Impressions
    • 2012

    Creating Positive Impressions

    The Creating Positive Impressions training program looks at how people conduct themselves when greeting clients, working together, body language and how to conduct yourself when making a first impression.

  • Customer Service Counts
    • 2013
    • CC

    Customer Service Counts

    Loyal, happy customers and clients are the foundation of your success. The best customer service is how they get that way!

  • Customer Service Gone Viral
    • CC

    Customer Service Gone Viral

    Learn how to handle a variety of customer service problems presented as viral videos, recorded phone conversations, music videos, social media, rants and blogs.

  • Customer Service: The Telephone Connection
    • 2013
    • CC

    Customer Service: The Telephone Connection

    Excellent telephone customer service doesn't just happen. It requires dedication, skill—and enthusiasm.

  • Dancing With The Bogeyman

    Dancing With The Bogeyman

    Morris Massey

    "When the bogeyman comes knocking, you don’t have to fight, flee, or freeze - you can choose to dance. And, you get to lead." - Dr. Morris Massey.  Learn how to deal with stress and day-to-day real world challenges.

  • Dealing with the Irate Customer
    • CC

    Dealing with the Irate Customer

    Angry customers hurt your company's image, disrupt your workday, and cost your company business. Turn angry customers into satisfied customers.

  • Diversity Challenges
    • 2007

    Diversity Challenges

    What Would You Do?
    It is one thing to ‘understand’ what diversity is, but it’s quite another to ‘live it’ by hiring, supervising and managing the human complexities of a diverse workforce.

  • Diversity: The Real Scene
    • 2006

    Diversity: The Real Scene

    Diversity The Real Scene raises awareness about one of the most important issues in the workplace. By alerting your employees to potentially difficult situations, they’ll avoid harassing and disrespectful behaviors.

  • Do I Know You?

    Do I Know You?

    Defining, Discovering, and Deciding Whom to Hire
    Interviewing and hiring the right new employee for your organization is not just about finding someone, its about getting to know them.

  • Documenting Discipline II
    • 2006

    Documenting Discipline II

    This compelling new and revised DVD program demonstrates clearly and concisely how managers and supervisors should deal with employee performance issues that occur on a daily basis.

  • Drop by Drop
    • 2008

    Drop by Drop

    Don't let tiny prejudices destroy your organization!
    Drop by Drop demonstrates how the small slights, subtle discriminations and tiny injustices can add up to big problems in your workplace!

  • Emotional Intelligence and Optimal Performance

    Emotional Intelligence and Optimal Performance

    Dan Goleman

    These Emotional Intelligence skills will help you get along better with others, handle stress better, communicate better, work more efficiently and be more productive.  Hosted by Dan Goleman

  • Emotional Intelligence Series

    Emotional Intelligence Series

    Dan Goleman

    The 3-part Emotional Intelligence (EI) Series hosted by Dan Goleman shows you how to become aware of your emotions, demonstrate EI and develop optimal EI skills.

  • Ethics 4 Everyone
    • 2003

    Ethics 4 Everyone

    Ethics 4 Everyone beautifully illustrates the cause-and-effect of corporate and individual responsibility, offering do-able solutions, including how to make decisions that ensure a greater ethical response to business issues.

  • Feed Forward with Marshall Goldsmith
    • 2009

    Feed Forward with Marshall Goldsmith

    Marshall Goldsmith

    Coaching for Your Future
    Feedback is much like the arrow on a shopping mall map that says "You Are Here." It tells you where you are but it doesn't tell you where you want to be.

  • Five Star Selling

    Five Star Selling

    Easy Steps to Great Retail Sales
    Perfect for new employees or to freshen-up seasoned veterans, this program presents a logical, five-step selling process which everyone can easily learn.

  • FMLA Case Files with Catherine Crier

    FMLA Case Files with Catherine Crier

    Catherine Crier

    The Family Medical Leave Act case files module from the HR Case Files Series with Catherine Crier.
    Outlines the vital facts on and includes real-life applications of the Family Medical Leave Act.

  • Harassment and Diversity: Respecting Differences Employee & Manager Combo
    • CC

    Harassment and Diversity: Respecting Differences Employee & Manager Combo

    A diverse organization cannot function smoothly without respect and trust. Teach your employees inclusiveness. Explain to supervisors their responsibilities under the law. 

  • Harassment and Diversity: Respecting Differences Employee Version
    • CC

    Harassment and Diversity: Respecting Differences Employee Version

    This workplace harassment training video explains that every employee has the responsibility to maintain a harassment-free workplace. 

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