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Your search for Dramatic Presentation has returned 120 result(s). (Page 3 of 6)

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  • Retail Learning Library
    • 2002

    Retail Learning Library

    The Retail Learning Library is a Series that covers orientation, selling skills, customer service, recruiting, leadership, loss prevention, and harassment & discrimination.

  • Building Your Team
    • 2002

    Building Your Team

    Recruiting, Interviewing & Hiring
    Great teams don't just happen - they are carefully crafted over time. This program presents the simple techniques you can use anywhere to meet new recruits and get them interested in joining your team.

  • The S.T.O.P. Shop
    • 2002

    The S.T.O.P. Shop

    Shrinkage Training and Orientation Program
    Topics include dealing with short change artists, spotting shoplifters, combating theft through positive customer service, and many more.

  • Welcome to the Team
    • 2002

    Welcome to the Team

    This program discusses the basics of retail employment. Topics presented include job responsibilities, basic loss prevention, appearance and dress code, and safety.

  • Zero Tolerance
    • 2002

    Zero Tolerance

    Harassment and Discrimination in Retail
    This meeting opener covers definitions, inappropriate behaviors, what to do if you observe a problem, and what to do if you feel harassed.

  • Legal Briefs - Workplace Violence
    • 2001

    Legal Briefs - Workplace Violence

    The Legal Role in Keeping Your Workplace Safe
    Making the workplace safe from violence is a high priority for organizations today. But there is a real risk of legal liability as well.

  • Teamwork:  What’s Trust Got To Do With It?
    • 2001

    Teamwork: What’s Trust Got To Do With It?

    Have you ever been on a team where you couldn’t seem to get anything done? Or the team members just couldn’t work together? It is quite possible that the team members did not trust one another.

  • More than A Gut Feeling III
    • 2000

    More than A Gut Feeling III

    The secret to a successful interview is simpler than you think.
    Learn helpful job-related interviewing techniques that will help you refrain from judging an applicant on gut feeling.

  • Courage to Coach
    • 2000

    Courage to Coach

    A common sense approach to confronting tough employee performance situations
    Effective coaching is the single most important factor in employee development today.

  • It’s Your Call  - Customer CARE on the Phone
    • 1999

    It’s Your Call - Customer CARE on the Phone

    Remarkable Customer C.A.R.E. On The Phone
    Great customer service professionals make a choice. They choose to do all they can to make their customer’s experience as positive as it can be.

  • The Practical Coach
    • 1997
    • CC

    The Practical Coach

    Think of the people in your life who helped you get where you are today. All the "coaches" who were there for you, who cared about you, who got honest with you when you needed it most.

  • We’re On The Same Team, Remember?
    • 1996

    We’re On The Same Team, Remember?

    This film clearly demonstrates that, to customers, image is often as important as the product or service itself. It is critical that every contact between employee and customer be positive.

  • Legal and Effective Performance Appraisals
    • 1996

    Legal and Effective Performance Appraisals

    Performance appraisals provide an ideal opportunity for collaborative, two-way communication between supervisors and their employees. Yet, they also carry an incredible legal responsibility.

  • The Secret: Customer Service Uncovered
    • 1996

    The Secret: Customer Service Uncovered

    Break down the barriers to excellent customer service.
    With scenes from three different settings - technical support, banking and retail, this dramatic training program examines and provides solutions to common service problems.

  • But I Don't Have Customers
    • 1995

    But I Don't Have Customers

    But I Don't Have Customers! can help your employees learn to value each other, which results in increased performance throughout your entire organization. Business and Government versions available.

  • The Goal - Dramatic Version
    • 1995

    The Goal - Dramatic Version

    The Goal shows your employees how to think logically and consistently to determine "cause and effect" relationships between their actions and the results.

  • Negotiating: Tying the Knot
    • 1995

    Negotiating: Tying the Knot

    A skill for life
    In business, as in life, negotiating a mutually beneficial deal is challenging. Give staff at all levels the skills to achieve an equitable outcome to any negotiation.

  • Relationship Strategies - Individual Volumes
    • 1993
    • CC

    Relationship Strategies - Individual Volumes

    The better you understand human behavior, the better you can communicate, effectively.

  • Leadership: What’s Trust Got To Do With It?

    Leadership: What’s Trust Got To Do With It?

    Developing a vision is one thing, but getting people to buy into it is another. To build cohesive teams, leaders need to earn employees' trust.  Follow Sid through the challenges of developing and keeping trust from his employees to be a great leader.

  • Manager or Mouse

    Manager or Mouse

    Watch as Louie improves his operations and ultimately his customer service in this witty video about a carpet installation company.

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