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Your search for Dramatic Vignettes has returned 62 result(s). (Page 1 of 4)

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  • A.C.T. with Integrity
    • 2003

    A.C.T. with Integrity

    Discrimination. Theft. Dishonesty. Are your employees prepared to face ethical issues and respond in ways that meet the high standards of your organization and adhere to the letter of the law? They can when they A.C.T.

  • ADA Compliance Series

    ADA Compliance Series

    Compliments, Not Complaints
    This two-part program provides a comprehensive overview of compliance with the Americans with Disabilities Act.

  • Are You With Me?
    • 1998

    Are You With Me?

    Through a series of humorous vignettes, you will learn the basics of telephone courtesy. From making calls, leaving messages, and putting people on hold, Are You With Me? connects all the rules of telephone courtesy to a single, easy-to-remember concept.

  • Attitude Is Everything

    Attitude Is Everything

    Part of the Just A Call Away Series on telephone skills.
    Even over the telephone, the person at the other end of the line can see your attitude - and attitude counts for everything!

  • Awesome!
    • 2008

    Awesome!

    A unique, entertaining, and insightful view of Generation Y both from their own perspective and the perspective of older managers.

  • Bad Apples

    Bad Apples

    How to Deal with Difficult Attitudes
    It's sad but true, one or more "bad apples" can spoil a bunch of your best performers - or undermine your organizational culture.

  • Be S.A.F.E. (Not Sorry) - Preventing Violence in the Workplace
    • CC

    Be S.A.F.E. (Not Sorry) - Preventing Violence in the Workplace

    You, your employees, and even visitors to your company are at risk - every day. Do people within your organization know - really know - how to head off workplace threats, how to stay safe?

  • Communicating Non-Defensively

    Communicating Non-Defensively

    Viewers gain a clear understanding of why all people are naturally defensive. Learn the symptoms and consequences of inappropriate defensiveness. This video shows that we all must be responsible for how we deliver AND receive messages.

  • Conflict Resolution: A Win/Win Approach
    • 1997

    Conflict Resolution: A Win/Win Approach

    Conflict Resolution A Win Win Approach will show your employees successful conflict resolution methods and have them master the techniques that ensure a win-win situation.

  • Creating the Respect Effect
    • 2010

    Creating the Respect Effect

    Preventing Harassment, Discrimination, and Retaliation Creating the Respect Effect educates your managers and employees about the characteristics and the benefits of a respectful work environment.

  • Credibility Through Honesty
    • 2009

    Credibility Through Honesty

    Part of the Service Impact Series
    Discover How to Be Honest About Service Problems – And Boost Your Company's Image as you turn angry customers into satisfied ones.

  • Customers With A Difference

    Customers With A Difference

    Part of the Just A Call Away Series on telephone skills.
    How do you handle a customer with a different cultural background or for whom English is a second language? What do you do, and how do you do it? Watch and learn.

  • Diversity: Creating Success for Business and People - Module 1

    Diversity: Creating Success for Business and People - Module 1

    The first module in the innovative series "Diversity: Creating Success for Business and People" focusing on sexual harassment, gender discrimination and the hiring and promotion of people with disabilities.

  • Diversity: Creating Success for Business and People - Module 2

    Diversity: Creating Success for Business and People - Module 2

    The second module in the innovative series "Diversity: Creating Success for Business and People" focusing on minority career development, reverse discrimination and ageism.

  • Diversity: Creating Success for Business and People - Module 3
    • CC

    Diversity: Creating Success for Business and People - Module 3

    The third module in the innovative series "Diversity: Creating Success for Business and People" focusing on performance appraisals and balance of work/family issues.

  • Diversity: Creating Success for Business and People - Module 4

    Diversity: Creating Success for Business and People - Module 4

    The fourth module in the innovative series "Diversity: Creating Success for Business and People" focusing on sexual orientation and billingualism in working relationships.

  • Diversity: Creating Success for Business and People SERIES

    Diversity: Creating Success for Business and People SERIES

    The "Diversity: Creating Success for Business and People" series offers you the opportunity to fully involve your employees in a revolutionary, experiential, exciting diversity management workshop.

  • Ethics: The L.O.G.I.C. of Right
    • 2008

    Ethics: The L.O.G.I.C. of Right

    We all face workplace situations that test our ethics. Sometimes it’s simple to determine the right thing to do. But most of the time, the answer isn’t so black or white. Help employees make the right decision when faced with an ethical dilemma.

  • General Hospitable
    • 1996

    General Hospitable

    Learn how to improve customer interactions at all levels in a healthcare setting with "General Hospitable."

  • Good People, Bad Choices - Ethics in the Workplace
    • 2006

    Good People, Bad Choices - Ethics in the Workplace

    A Guide to Ethical Decision Making . Almost every day, we hear of an organization being accused of ethical misconduct. Yet, in most cases, we are not talking about bad people. It’s usually good people that make bad choices.

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