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Your search for Dramatic Vignettes has returned 61 result(s). (Page 2 of 4)

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  • Harassment for Managers: A New Look
    • 2010

    Harassment for Managers: A New Look

    Introduce your managers to the new face of harassment and show them how they can and should respond to protect employees and comply with the law.

  • Harassment: A New Look Series

    Harassment: A New Look Series

    Harassment Training Series
    Take a solid step in combating new forms of workplace harassment and help provide a healthy and productive environment for your organization.

  • Harassment: Sex, Religion, and Beyond — CA Manager Version
    • CC

    Harassment: Sex, Religion, and Beyond — CA Manager Version

    This harassment prevention training program includes the instruction for California managers so they can understand the specific responsibilities set forth under California law.

  • Harassment: Sex, Religion, and Beyond — Employee & Manager Combo
    • CC

    Harassment: Sex, Religion, and Beyond — Employee & Manager Combo

    The positive message in this harassment training program is that everyone shares in the responsibility to maintain a harassment-free workplace. 

  • Harassment: Sex, Religion, and Beyond — Employee Version
    • CC

    Harassment: Sex, Religion, and Beyond — Employee Version

    This program shows that bad behavior is not OK—whether it applies to sex, religion, or anything beyond - and whether it actually crosses the line into illegal harassment or not.

  • Harassment: Sex, Religion, and Beyond — Manager Version
    • CC

    Harassment: Sex, Religion, and Beyond — Manager Version

    This award-winning program shows how managers can help create a workplace that is free of harassment. 

  • HIPAA Privacy Compliance Scenarios
    • 2009

    HIPAA Privacy Compliance Scenarios

    This HIPAA training program covers the basics of the HIPAA Privacy Rule and shows examples of what is necessary to comply.

  • How to Set and Really Achieve Your Goals

    How to Set and Really Achieve Your Goals

    Jeff Blackman

    Get what you want, when you want it with this clear and simple approach to goal setting. Learn the six key elements to change and improve.

  • I Know Just What You Mean

    I Know Just What You Mean

    Stephen R. Covey

    Participants will learn how to improve communications by sharing principles, attitudes and skills for better understanding.

  • It’s About Respect
    • 2002

    It’s About Respect

    Recognizing Harassment in a Diverse Workplace
    This memorable program will raise awareness regarding harassment and explain the do’s and don’ts of creating a respectful workplace for everyone.

  • It’s Not Just About Sex Anymore
    • CC

    It’s Not Just About Sex Anymore

    Harassment & Discrimination in the Workplace
    Now - more than ever - employees must understand that there’s far more to workplace harassment and discrimination than just sex. Is your organization prepared for this changing world?

  • It’s Your Call

    It’s Your Call

    Part of the Just A Call Away Series on telephone skills.
    Teach your call center people the essentials in achieving ever-increasing sales targets without jeopardizing good customer care. A perfect training tool for effective cross-selling.

  • Just A Call Away Series
    • CC

    Just A Call Away Series

    Get more out of each call by using the proven strategies and techniques in these five action-packed videos. Each tells a story that reveals the best steps for handling telephone service encounters with skill and a caring attitude.

  • Leakproof: 8 Privacy Principles

    Leakproof: 8 Privacy Principles

    In the last four years more than 200 million records have been subjected to data breaches and the number continues to climb. Make sure that your employees are equipped with the knowledge to maintain a "leakproof" organization.

  • M.E.E.T. on Common Ground
    • 2003

    M.E.E.T. on Common Ground

    Teach employees to recognize and respond to inappropriate or illegal diversity situations professionally...and with respect.

  • M.E.E.T. Zero Tolerance

    M.E.E.T. Zero Tolerance

    Enforcing Zero Tolerance with Fairness & Respect
    Enforcing a zero tolerance policy can put managers and supervisors in a tough position.

  • Mad About Customer Service

    Mad About Customer Service

    In the midst of a negative customer service encounter, even the best intentions of a CSR can be misinterpreted. Help your staff avoid common mistakes, maintain control and create winning outcomes.

  • Managing Four Generations in the Workplace
    • 2009

    Managing Four Generations in the Workplace

    Cam Marston

    For the first time in history, there are four generations in the workplace at the same time. Each of these age groups has different expectations and different demands, and employers who cannot recognize these will lose their best employees.

  • Outbound Call

    Outbound Call

    Part of the Just A Call Away Series on telephone skills.
    In an outbound call, you have only a few seconds to make a good first impression. Learn the secrets to making those first few seconds count and how to follow up for greater results.

  • Patient Diversity:  Beyond the Vital Signs
    • 2001

    Patient Diversity: Beyond the Vital Signs

    You’ll witness the valiant, yet often flawed attempts of nurses, orderlies and doctors to find a course of treatment for patients whose cultural beliefs toward medicine they do not understand.

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