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Your search for Dramatic Vignettes w/Instruction has returned 87 result(s). (Page 1 of 5)

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  • Your Words Matter
    • 2015
    • CC

    Your Words Matter

    Social Media. Text Messages. Emails. It’s never been easier to communicate. And it’s never been more potentially hazardous.  Through dramatic vignettes, explore some of the things that can go wrong and learn practical ideas for avoiding these pitfalls.

  • The Right Words at the Right Time: Customer Service Recovery for Retail
    • 2012

    The Right Words at the Right Time: Customer Service Recovery for Retail

    Having the exact words handy in a tense situation can make all the difference. Often, it is WHAT you say, as well as HOW you say it. This valuable training equips your staff with a step-by-step process of turning frustrations or complaints into understanding and solutions.

  • Generations and Work with Claire Raines
    • 2010
    • CC

    Generations and Work with Claire Raines

    Claire Raines

    Workplace and on-the-street interviews, vignettes, and expert commentaries address such topics as coaching, work processes, technology, feedback, change, productivity, and sales.

  • HIPAA  Privacy Compliance
    • 2009

    HIPAA Privacy Compliance

    This important program will help you comply with HIPAA's Privacy Rule -- the first comprehensive federal protection guidelines for the privacy of health information.

  • Generations:  MEET for Respect In The Workplace
    • 2006

    Generations: MEET for Respect In The Workplace

    With workers from four generations now active in the workforce, the potential for misunderstanding, frustration and conflict puts increasing pressure on productivity. To turn that challenge into a competitive advantage.

  • PATTERNS - Responding to Sexual Harassment
    • 2005

    PATTERNS - Responding to Sexual Harassment

    Responding to Sexual Harassment examines the legal liability issues and questions of personal responsibility that managers and supervisors must face.

  • PATTERNS - Rights and Responsibilities
    • 2005

    PATTERNS - Rights and Responsibilities

    This orientation program describes what sexual harassment is, how it is damaging to the person being harassed, the harasser, the workgroup and the organization, and what an employees rights and responsibilities are in this area.

  • PATTERNS - The Series
    • 2005

    PATTERNS - The Series

    Sexual harassment at work is more than a legal issue. It is fundamentally a behavioral problem. PATTERNS takes on the behavioral challenge, arming employees and managers with the information they need.

  • Dialogue: Now You’re Talking - The Series
    • 2005
    • CC

    Dialogue: Now You’re Talking - The Series

    This award winning series examines how we can surface the often unspoken assumptions, in ourselves and in others, that can stand in the way of effective organizational communication.

  • You Can Stop Harassment - The Series
    • 2005

    You Can Stop Harassment - The Series

    What distinguishes You Can STOP Harassment is its positive message. The programs in this series are not about pointing fingers and assigning blame. We all share responsibility for stopping workplace harassment.

  • Insights to Better Mentoring
    • 2005

    Insights to Better Mentoring

    Insights to Better Mentoring is an educational video that presents 4 successful mentors and their mentees in a revealing and insightful exposé of what works best in these complex but essential relationships.

  • Sexual Harassment: A High Price to Pay - The Series
    • 2004
    • CC

    Sexual Harassment: A High Price to Pay - The Series

    A High Price to Pay is a two part series that provides employees and management with a clear understanding of what legally constitutes sexual harassment; what to do if sexual harassment occurs; as well as the severe consequences.

  • Compliance is Just the Beginning - Ethics in the Workplace
    • 2004
    • CC

    Compliance is Just the Beginning - Ethics in the Workplace

    How do you make better ethical decisions at work? Just because a particular choice is legal does not make it right. Compliance is Just the Beginning introduces a three-step process for handling tough ethical decisions.

  • Sexual Harassment?  You Decide
    • 2003

    Sexual Harassment? You Decide

    Real Situations for Discussion
    Sexual Harassment? You Decide is ideally used for reinforcement training or as a part of your overall harassment-prevention curriculum.

  • Time Of Your Life (New):  The Fundamentals of Time Management
    • 2003

    Time Of Your Life (New): The Fundamentals of Time Management

    "If you feel like you’re racing around the clock in circles and getting nowhere, learn to manage your time right now! If You are wasting your time, you are wasting your life." Alan Lakein

  • Accountability That Works!
    • 2003

    Accountability That Works!

    Accountability That Works! will provide everyone in your organization with the tools they need for a greater sense of empowerment, effectiveness and increased productivity.

  • Substance Abuse: Awareness & Intervention
    • 2002

    Substance Abuse: Awareness & Intervention

    Helping fellow employees overcome substance abuse is the focus of this video program.

  • Glad I Could Help
    • 2002

    Glad I Could Help

    Real Customer Service Situations for Discussion
    There’s no tougher business situation than dealing with an angry customer. Now, you can equip employees to handle those calls and confrontations without getting rattled.

  • Fear and Stress in the Workplace:  Managing the Global Challenge
    • 2001

    Fear and Stress in the Workplace: Managing the Global Challenge

    In most cases, fear can be a healthy emotion -- however, when fear escalates into anxiety, it can have adverse effects on our ability to carry out our daily functions.

  • In This Together
    • 2000
    • CC

    In This Together

    Seven front line employees from a variety of businesses speak directly to their peers as they lay out the issues of respect, harassment and diversity head on in a question and answer format.

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