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Your search for Dramatic Vignettes w/Instruction has returned 87 result(s). (Page 4 of 5)

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  • The Balancing Act: Gender Issues and Career Development

    The Balancing Act: Gender Issues and Career Development

    Program #12 of the Building A Diverse Workforce For The Global Millennium Series. This program will generate great discussion on gender issues and how to balance career and family.

  • The Difficult Guest
    • 1996
    • CC

    The Difficult Guest

    Learn how to deal with difficult and angry customers in this classic, best selling video.

  • The Diversity Series
    • 1993

    The Diversity Series

    The Diversity Series is a four-part training series designed for managers and employees. Explore issues of communication styles, workplace values, conflict, stereotypes, fear and building productive workplace relationships with those who are different from us.

  • The Fatal Interview
    • CC

    The Fatal Interview

    Recruiting People Of Color
    Program #11 of the Building A Diverse Workforce For The Global Millennium Series. In this segment, you’ll see how shortcomings in the interviewing process can impact the recruitment of diverse employees.

  • The Pygmalion Effect

    The Pygmalion Effect

    Managing the Power of Expectations, 3rd Edition
    Get a complete overview of the Pygmalion Effect where individuals are transformed through the positive (or negative) expectations of another.

  • The Right Words at the Right Time: Customer Service Recovery for Retail
    • 2012

    The Right Words at the Right Time: Customer Service Recovery for Retail

    Having the exact words handy in a tense situation can make all the difference. Often, it is WHAT you say, as well as HOW you say it. This valuable training equips your staff with a step-by-step process of turning frustrations or complaints into understanding and solutions.

  • The Skip-Level Meeting

    The Skip-Level Meeting

    When You Want to Talk to the Manager’s Manager
    Program #19 of the Building A Diverse Workforce For The Global Millennium Series. So how do you cope with managers who want to control the information that their superiors get from subordinate

  • The Unorganized Salesperson

    The Unorganized Salesperson

    John Cleese

    Sell smarter, not harder, with tips from the entertaining John Cleese! The Unorganized Salesperson training program is designed to help your sales team conduct business in an organized, professional and profitable manner.

  • Time Of Your Life (New):  The Fundamentals of Time Management
    • 2003

    Time Of Your Life (New): The Fundamentals of Time Management

    "If you feel like you’re racing around the clock in circles and getting nowhere, learn to manage your time right now! If You are wasting your time, you are wasting your life." Alan Lakein

  • Time: The Next Dimension of Quality

    Time: The Next Dimension of Quality

    Time: The Next Dimension of Quality is for everyone in all organizations large and small who want to serve the customer better, be more competitive, and make breakthrough improvements in "Quality" performance.

  • Violence:  Reducing Your Risk
    • 1994
    • CC

    Violence: Reducing Your Risk

    Experts in personal safety and law enforcement demonstrate simple yet practical and effective methods anyone can use to reduce their risk and defuse threatening situations.

  • Violence:  The Risk From Within
    • 1995

    Violence: The Risk From Within

    Even trained professionals can’t reliably predict a person’s capacity for violence. But managers can learn to observe the telling signs of excessive stress that might be red flags pointing to more dangerous behavior to come.

  • We Need to M.E.E.T. - Managing for Respect in the Workplace

    We Need to M.E.E.T. - Managing for Respect in the Workplace

    Creating and maintaining a respectful work environment begins with managers. Success depends on their ability to recognize, respond to and resolve issues between employees.

  • What About Me?
    • 1999
    • CC

    What About Me?

    Diversity’s Impact on The Careers of Non-Management White Males
    Program #6 of the Building A Diverse Workforce For The Global Millennium Series. Some employees perceive an environment of reverse discrimination. How do you cope with resentme

  • Why Can’t We Attract People of Color?

    Why Can’t We Attract People of Color?

    Recruiting and Retaining People of Color
    Program #3 of the Building A Diverse Workforce For The Global Millennium Series. Look at the extreme differences in perceptions about the "difficulties" in recruiting and retaining people of color.

  • Will My Mentor Make A Difference?

    Will My Mentor Make A Difference?

    Mentoring People of Color for Successful Careers
    Program #4 of the Building A Diverse Workforce For The Global Millennium Series. This segment illustrates the pitfalls of subtle racism and sexism.

  • Without Regard... To Race, Religion, Sex, National Origin, Age, or Disability
    • CC

    Without Regard... To Race, Religion, Sex, National Origin, Age, or Disability

    Without Regard features 10 short personal stories that explore the different types of actions and behaviors that can lead to a discrimination claim.

  • Workplace Violence: First Line of Defense
    • 1994
    • CC

    Workplace Violence: First Line of Defense

    As the second-leading cause of workplace deaths, violence represents a challenge to employers who must be prepared to respond to and manage these incidents.

  • Worlds Apart

    Worlds Apart

    Building Effective Teams Globally
    Program #13 of the Building A Diverse Workforce For The Global Millennium Series. Different cultures have different approaches to problem solving and project management.

  • Would I Follow Me?
    • CC

    Would I Follow Me?

    What do your employees think of you? How is your management style viewed? This video shows you effective leadership behaviors.  Learn to appreciate the impact those behaviors have on the success of their work group.

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