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  • A Kick in the Attitude with Sam Glenn
    • CC

    A Kick in the Attitude with Sam Glenn

    Sam Glenn

    Part of the Sam Glenn Series
    Sam Glenn uses humor and motivational stories to give you and your entire team a positive Kick in the Attitude in this award winning, funny and inspirational video.

  • A Peacock in the Land of Penguins

    A Peacock in the Land of Penguins

    BJ Gallagher

    Designed for all levels of the organization, this animated program teaches us to appreciate those whose backgrounds or personalities are different from our own.

  • Achieving SMART Goals
    • CC

    Achieving SMART Goals

    Learn the SMART formula and set specific measurable goals that are relevant and achievable within a time frame. 

  • Another Meeting?
    • CC

    Another Meeting?

    Federico Muchnik, writer/director

    Watch how a meeting that starts with mundane information can be transformed. This over-the-top video will motivate everyone to have better meetings – and you’ll laugh, too!

  • Appreciating Diversity
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    Appreciating Diversity

    Our world is interesting and diverse. Diversity brings new perspectives. 

  • Call of the Mummy
    • 1997
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    Call of the Mummy

    The Call of the Mummy uses entertaining, engaging vignettes featuring Customer Service Representatives in business, government and healthcare to illustrate the do's and don'ts of customer service on the phone.

  • Call to Order
    • 1995
    • CC

    Call to Order

    Converting Telephone Inquiries Into Sales
    Using proper telephone behavior, upselling and there by increasing profits are the themes of Call To Order.

  • Change and Innovation through Brainstorming

    Change and Innovation through Brainstorming

    John Sweeney

    Unlocking the potential of your next meeting...
    Whether it is doing more with less, or finding the next great new product, this program will increase your team's ability to generate new ideas.

  • Change Can Be Good starring The Stapler Guy

    Change Can Be Good starring The Stapler Guy

    In this meeting video, you will meet the "The Stapler Guy" who despite his nightmare about the introduction of a new stapler learns that change can be good! But you may have to give it a try first!

  • Communication Lab 2.0
    • CC

    Communication Lab 2.0

    When Email Just Isn't Enough
    In this humorous program, you'll learn when to use e-mail and when to use the telephone to communicate – and avoid customer service problems!

  • Customer Service To The Rescue!
    • CC

    Customer Service To The Rescue!

    Federico Muchnik, writer/director

    When Wilfred Jameson's parachute fails to open, he's in trouble. But customer service representative Henry Hawks knows just what to do, or does he? You'll hit the ground laughing as the scene unfolds – and as the tension builds.

  • Customer Service Zone
    • 2007
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    Customer Service Zone

    Enjoyable and easy-to-use, Customer Service Zone uses a "Twilight Zone" theme to provide you with an essential resource for all organizations serving customers.

  • Customer Service: OR ELSE

    Customer Service: OR ELSE

    Peter Glen

    Watch this "call to arms" as told by an insightful and at times outrageous performer. Using examples of good and bad service, Glen shows you how to create Great Service.

  • Cutting Edge Communication
    • 2012

    Cutting Edge Communication

    Cutting Edge Communication is a powerful business training series on hot topics everyone can enjoy. Short, sharp and funny with simple messages and skills for everyone.

  • Demanding Customers

    Demanding Customers

    Dawn French

    This easy-to-follow program shows how easy it is to enrage and frustrate these demanding customers.

  • Differences
    • 2008

    Differences

    BJ Gallagher

    a short film by BJ Gallagher
    Created to help people explore and discuss their own differences through the "voices" of dogs.

  • From No to Yes

    From No to Yes

    The Constructive Route to Agreement
    Give managers the skills of persuasion, vital in running meetings or trying to influence others in this negotation training video

  • G-E-T S-A-L-E-S Cheer - Motivational Meeting Video

    G-E-T S-A-L-E-S Cheer - Motivational Meeting Video

    Fern Bratten

    Let Fern Bratten get your sales team energized with this short meeting opener.

  • Give ‘Em The Pickle
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    Give ‘Em The Pickle

    Bob Farrell

    Highly entertaining and motivational, the Give'em the PICKLE! training video will inspire everyone to do the most important thing they can do in business...take care of the customer!

  • Going To A Meeting

    Going To A Meeting

    John Cleese

    Bored? Always arguing? Confused?
    How are YOU contributing to company meetings?
    Despite all the advances in communication technology, there is still no substitute for a group of people getting together. We need meetings.

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