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  • Communication Lab 2.0
    • CC

    Communication Lab 2.0

    When Email Just Isn't Enough
    In this humorous program, you'll learn when to use e-mail and when to use the telephone to communicate – and avoid customer service problems!

  • Report Writing

    Report Writing

    Dawn French

    A good report takes minutes to read, holds its value for months and can be made available globally to countless people within any organization. This video helps you learn good report writing.

  • Achieving SMART Goals
    • CC

    Achieving SMART Goals

    Learn the SMART formula and set specific measurable goals that are relevant and achievable within a time frame. 

  • Appreciating Diversity
    • CC

    Appreciating Diversity

    Our world is interesting and diverse. Diversity brings new perspectives. 

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