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  • The Container Store: Re-imagine Customer Service and Talent Through Communication and Leadership
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    The Container Store: Re-imagine Customer Service and Talent Through Communication and Leadership

    Tom Peters

    Tom Peters takes us to The Container Store and shows us how this corporate leader thrives with great customer service, a culture of sales and the strategy that comes from hiring terrific people.

  • Jordan’s Furniture: Re-imagine The Customer Experience

    Jordan’s Furniture: Re-imagine The Customer Experience

    Tom Peters

    Tom Peters believes that customer service is no longer enough. You must create great customer experiences. In this program, Peters takes us to Jordan’s Furniture and shows how great customer experiences can impact organizational success.

  • Passion for Customers with Tom Peters

    Passion for Customers with Tom Peters

    Tom Peters

    Tom Peters gives a motivational presentation on outstanding customer service with case studies from leaders like Federal Express, Louisville Redbirds, The Limited and others.

  • Re-imagine! Business Excellence in a Disruptive Age
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    Re-imagine! Business Excellence in a Disruptive Age

    Tom Peters

    Based on Tom Peters' latest book, this video visits seven companies that are using innovation and "out-of-the-box" thinking to excel in today's business world.

  • Passion for Excellence with Tom Peters

    Passion for Excellence with Tom Peters

    Tom Peters

    This classic Tom Peters program applies today with its review of some of the top companies who have made lasting changes by having individuals who refuse to give up.

  • Passion for Excellence - Short Cut

    Passion for Excellence - Short Cut

    Tom Peters

    This is the edited version of Tom Peters "Passion for Excellence" for your shorter meetings.

  • Speed is Life: Go Fast or Go Broke!

    Speed is Life: Go Fast or Go Broke!

    Tom Peters

    This Tom Peters video focuses on time-based operations and their effect on customer service and operations.

  • Leadership Alliance with Tom Peters
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    Leadership Alliance with Tom Peters

    Tom Peters

    Tom Peters once again teaches us through his focus on individual companies. In this video, he looks at leadership and some of the outstanding individuals who have excelled in it.

  • Leadership Alliance - Short Cut
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    Leadership Alliance - Short Cut

    Tom Peters

    A shortened version of Tom Peter’s best seller "Leadership Alliance" for your quicker meetings. All of the same case studies are included but their run-time is reduced

  • Excellence in the Public Sector with Tom Peters

    Excellence in the Public Sector with Tom Peters

    Tom Peters

    Tom Peters focuses on the Public Sector in this case-study style film - uncovering the secrets of management sucess in this environment.

  • File 103: Developing 21st Century Leaders

    File 103: Developing 21st Century Leaders

    Herb Kelleher

    File 103 will show what it takes to lead a top company through case studies and interviews with top business leaders.

  • TALENT! How To Win The Great War For Talent

    TALENT! How To Win The Great War For Talent

    Tom Peters

    The driving force of any business is TALENT - the employees! Tom Peters shares his lessons in this area with you in this video.

  • Memorial Hospital and HealthWorks Kids Museum: Turning Work Assignments into WOW Projects
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    Memorial Hospital and HealthWorks Kids Museum: Turning Work Assignments into WOW Projects

    Tom Peters

    Develop your projects by learning how to really innovate through the WOW project style with Tom Peters' case study of Healthworks from his latest book.

  • OXO Good Grips: Think Differently
    • CC

    OXO Good Grips: Think Differently

    Tom Peters

    See how OXO has used supply chains and built relationships with other companies to innovate themselves to the top of their industry.  Tom Peters outlines  five strategies for innovation from this case study. 

  • The Excellence Files

    The Excellence Files

    To continue on from Tom Peter's "In Search of Excellence", this video will provide you and your audience with insights into business and the future with these 8 case studies.

  • Leadership: What’s Trust Got To Do With It?

    Leadership: What’s Trust Got To Do With It?

    Developing a vision is one thing, but getting people to buy into it is another. To build cohesive teams, leaders need to earn employees' trust.  Follow Sid through the challenges of developing and keeping trust from his employees to be a great leader.

  • The Leadership Pickles
    • CC

    The Leadership Pickles

    Bob Farrell

    Bob Farrell is back with more insight to being a great manager in a great company!

  • Giving Leadership Away

    Giving Leadership Away

    This video focuses on the challenges of newly promoted leaders in delegation and team-building.

  • Leaders Do Outrageous Things

    Leaders Do Outrageous Things

    Lorraine Monroe

    Watch Lorraine Monroe as she inspires and teaches us to achieve more and break-through barriers while being honest, funny and down-to-earth.

  • Service with Soul

    Service with Soul

    Tom Peters

    In this program, Tom Peters shows you five extraordinary organizations that define the cutting edge of customer service.

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