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Invisible Rules – Revised Edition
Pat Heim
Men, Women and Teams
What seems natural to one gender can seem mysterious and baffling to the other. Dr. Heim provides the basis for better understanding, communication and teamwork.
Harassment: A New Look Series

Harassment Training Series
Take a solid step in combating new forms of workplace harassment and help provide a healthy and productive environment for your organization.
More Than One Right Answer
Dewitt Jones
New Meeting Opener!
Taken from his best selling film Everyday Creativity, Dewitt reminds us that finding a single solution to a problem may be easy, but that there is often more than one right answer.
Presentation is Everything

Help individuals structure and deliver effective presentations: and avoid death by PowerPoint!
Attitude Virus

Curing Negativity in the Workplace
With the Attitude Virus training program, viewers learn to identify the seven most common attitude virus carriers and how to inoculate themselves and your organization against them.
1 on 1 - Informal Employee Performance Review

Employees desire performance feedback from their supervisor; not just a "good job" or "you can do better" every now and then; informal or formal, we all want meaningful and cyclical appraisal.
Social Media: Reduce the Risk

Sixty-nine percent of American companies do not have a formal policy regarding employee use of social networking sites, despite the devastating risks posed by employees’ online activity.
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The Happiness Advantage with Shawn Achor
Shawn Achor
The Happiness Advantage training video gives everyone in your organization a formula for improving productivity, overcoming challenges and improving teamwork – all while improving their mindset.
Shifting Years
Laura Goodrich
Leverage the Power of Generations
Shifting Years discusses how multiple generations working together should be leveraged as a source of great potential – instead of a cause for tension.
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A Complaint is a Gift
Janelle M. Barlow
Using Customer Feedback as a Strategic Tool Show your team that complaints are an opportunity for everyone to learn & build customer relationships. True customer service isn’t catchy slogans or empty promises.
Results Rule
Randy Pennington
Build a Culture That Makes Your Team a Hero
A new DVD-based course to build a culture focused on results.
In Search of Excellence Disney Segment
Tom Peters
At Disney World you’ll witness the hard work that goes into guiding and training a staff to understand that a commitment to quality and customer care is vital for success.
FISH! for Leaders - Be There
Fish Philosophy Training
Be There from the FISH! For Leaders training program shows you can’t lead without earning your team’s trust, and it starts by being there for them.
FISH! for Leaders - Make Their Day
Fish Philosophy Training
Make Their Day from the Fish for Leaders training program shows how to fuel commitment and teamwork through simple gestures.
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Communication Lab 2.0

When Email Just Isn't Enough
In this humorous program, you'll learn when to use e-mail and when to use the telephone to communicate – and avoid customer service problems!
Cultural Competency: Just Good Healthcare

What is Cultural Competency? In simple terms, it-s medicine at its best: non-judgmental, patient-centered care.
Disruptive behavior

We all know healthcare professionals are busy now more than ever. But being warm, friendly and helpful doesn't always mean you can't also get your work done.
6 Principles to Negotiate Anything

Ed Brodow takes the fear out of negotiating by teaching participants how to focus on the pressure that the person across the table is feeling.
Implementation Modules with Shawn Achor
Shawn Achor
Part of The Happiness Advantage
The Implementation Modules DVD from The Happiness Advantage training program will show you how to implement happiness, productivity, and resilience at work and home.
Leading More With Less

Leadership always matters, but in tough times, it matters a whole lot more. Leading More with Less demonstrates six critical leadership skills that will inspire employees through difficult periods.