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Your search for [all items] has returned 1166 result(s). (Page 15 of 59)

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- 2002
It’s About Respect

Recognizing Harassment in a Diverse Workplace
This memorable program will raise awareness regarding harassment and explain the do’s and don’ts of creating a respectful workplace for everyone.
- 2002
The Stolen Eye
Jane Elliott
Viewers of The Stolen Eye will feel less defensive and freer to discuss their own experiences of discrimination as analogous but not redundant to those of the film’s participants. This is a must-buy for any of Jane Elliott’s many admirers.
- 2002
Substance Abuse: Awareness & Intervention

Helping fellow employees overcome substance abuse is the focus of this video program.
- 2002
Glad I Could Help

Real Customer Service Situations for Discussion
There’s no tougher business situation than dealing with an angry customer. Now, you can equip employees to handle those calls and confrontations without getting rattled.
- 2002
FISH! For Schools
Fish Philosophy Training
Welcome back to the reason you became an educator.
FISH! for Schools will help you build a great school culture—or strengthen the great culture you already have.
- 2002
- CC
Whale Done!
Ken Blanchard
The Power of Positive Relationships
- 2002
Retail Learning Library

The Retail Learning Library is a Series that covers orientation, selling skills, customer service, recruiting, leadership, loss prevention, and harassment & discrimination.
- 2002
Building Your Team

Recruiting, Interviewing & Hiring
Great teams don't just happen - they are carefully crafted over time. This program presents the simple techniques you can use anywhere to meet new recruits and get them interested in joining your team.
- 2002
The S.T.O.P. Shop

Shrinkage Training and Orientation Program
Topics include dealing with short change artists, spotting shoplifters, combating theft through positive customer service, and many more.
- 2002
Welcome to the Team

This program discusses the basics of retail employment. Topics presented include job responsibilities, basic loss prevention, appearance and dress code, and safety.
- 2002
Zero Tolerance

Harassment and Discrimination in Retail
This meeting opener covers definitions, inappropriate behaviors, what to do if you observe a problem, and what to do if you feel harassed.
- 2002
Customer Service Training Series

How to Achieve Consistent Excellence in Customer Service
The 3 programs in this series offer real-life examples and give you specific steps to implement in your organization.
- 2001
The New Business of Paradigms
Joel Barker
Futurist Joel Barker is one of the world’s top authorities on change and change management.
- 2001
The Angry Eye
Jane Elliott
"The Angry Eye" is a dynamic and provocative documentary, showcasing Jane Elliott's world famous Blue-Eyed/Brown-Eyed exercise in discrimination.
- 2001
Teamwork in Crisis

This powerful video shows what started out as a very ordinary flight on a United Airlines DC-10 turn into a catastrophic situation where teamwork helped achieve a miraculous outcome.
- 2001
Fear and Stress in the Workplace: Managing the Global Challenge

In most cases, fear can be a healthy emotion -- however, when fear escalates into anxiety, it can have adverse effects on our ability to carry out our daily functions.
- 2001
Legal Briefs - Workplace Violence

The Legal Role in Keeping Your Workplace Safe
Making the workplace safe from violence is a high priority for organizations today. But there is a real risk of legal liability as well.
- 2001
Patient Diversity: Beyond the Vital Signs

You’ll witness the valiant, yet often flawed attempts of nurses, orderlies and doctors to find a course of treatment for patients whose cultural beliefs toward medicine they do not understand.
- 2001
Teamwork: What’s Trust Got To Do With It?

Have you ever been on a team where you couldn’t seem to get anything done? Or the team members just couldn’t work together? It is quite possible that the team members did not trust one another.
- 2001
Fish! Tales
Fish Philosophy Training
Bite-size story. Unlimited possibilities. Real companies using FISH!