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  • John Kotter Online Library

    John Kotter Online Library

    John P. Kotter

    Best-selling author and Harvard Business School professor John Kotter is one of the leading experts on change and leadership. Now you can access his entire video library for only $799 for 1 year of online training or 100 views, which ever comes first. 

  • Johnny the Bagger®

    Johnny the Bagger®

    A True Story of Customer Service
    Celebrate the incomparable power of customer service delivered from the heart with an unforgettable, true story about a young man with Down Syndrome that changed the culture of an entire organization.

  • Jordan’s Furniture: Re-imagine The Customer Experience

    Jordan’s Furniture: Re-imagine The Customer Experience

    Tom Peters

    Tom Peters believes that customer service is no longer enough. You must create great customer experiences. In this program, Peters takes us to Jordan’s Furniture and shows how great customer experiences can impact organizational success.

  • Judging Talent
    • 2009

    Judging Talent

    Hiring decisions and performance evaluations are affected by common biases, such as favoring tall or attractive candidates. In the Judging Talent program, Professor Flynn provides techniques for conducting objective employee evaluations. 

  • Juice

    Juice

    Dewitt Jones

    A short film by Dewitt Jones
    Best-selling author Dewitt Jones masterfully tells of his chance encounter with a five-year old boy and the life-long lesson gained from that experience.

  • Just A Call Away Series
    • CC

    Just A Call Away Series

    Get more out of each call by using the proven strategies and techniques in these five action-packed videos. Each tells a story that reveals the best steps for handling telephone service encounters with skill and a caring attitude.

  • Just Be F.A.I.R.
    • CC

    Just Be F.A.I.R.

    A Practical Approach to Diversity in the Workplace
    It’s one thing to talk about diversity and fairness in the workplace; it’s quite another to grapple with issues day-to-day, face-to-face.

  • Just Get It!

    Just Get It!

    Morris Massey

    Morris Massey has been called frank, direct and irreverent. He’s also a bestselling authority on workplace issues. In Just Get It!, you’ll learn how to overcome generational value conflicts that arise in the workplace.

  • Keeping the Good Ones
    • CC

    Keeping the Good Ones

    Keeping the Good Ones will inspire managers and provide them with practical tools, which they can use to keep the good people they already have.

  • L.E.A.D. with Integrity
    • 2006

    L.E.A.D. with Integrity

    Promoting a Culture of Ethical Conduct and Compliance
    How do you turn a Code of Conduct into a living, breathing part of your organization? Enlist the active, committed involvement of every leader!

  • L.L. Bean, A Commitment to Customer Service
    • 1991

    L.L. Bean, A Commitment to Customer Service

    This once-small hunting supply business was founded with a simple philosophy based on honesty and courtesy.  Today, L.L. Bean's name is synonymous with customer service.  You will see how they make the customer king.

  • Law Enforcement And The Mentally Disordered

    Law Enforcement And The Mentally Disordered

    The Law Enforcement And The Mentally Disordered training program shows how officers should handle mentally ill person calls and gives examples of the different type of inflictions people may be experiencing and medications they may be taking.

  • Leader Madness
    • CC

    Leader Madness

    The humorous video demonstrates six warning signs of ineffective leadership, showing how seemingly insignificant actions can develop into destructive leadership practices.

  • Leaders Do Outrageous Things

    Leaders Do Outrageous Things

    Lorraine Monroe

    Watch Lorraine Monroe as she inspires and teaches us to achieve more and break-through barriers while being honest, funny and down-to-earth.

  • Leadershift

    Leadershift

    Joel Barker

    Using inspiring locations and vivid stories, Joel Barker’s Leadershift motivates every leader and aspiring leader to develop the skills needed to lead his or her organization into the future.

  • Leadership Alliance - Short Cut
    • CC

    Leadership Alliance - Short Cut

    Tom Peters

    A shortened version of Tom Peter’s best seller "Leadership Alliance" for your quicker meetings. All of the same case studies are included but their run-time is reduced

  • Leadership Alliance with Tom Peters
    • CC

    Leadership Alliance with Tom Peters

    Tom Peters

    Tom Peters once again teaches us through his focus on individual companies. In this video, he looks at leadership and some of the outstanding individuals who have excelled in it.

  • Leadership and Self-Deception

    Leadership and Self-Deception

    Would you be surprised to learn that self-deception is the #1 obstacle to organizational effectiveness? It’s true. Also true is that reducing self-deception may be the single most important step your organization can take toward increased productivity.

  • Leadership and Supervision Training DVD Combo Package

    Leadership and Supervision Training DVD Combo Package

    Save $1,079 over the individual DVD prices when you purchase The Leadership, Supervision, and Coaching Training Combo.  Get six best selling Leadership and Supervision DVDs for $995.

  • Leadership and The New Science

    Leadership and The New Science

    Dr. Margaret Wheatley

    Is there a simpler way to manage complex organizations in this turbulent business environment where chaos prevails? Dr. Margaret J. Wheatley is sure of it.  Learn how to see organizational life from a brand new point of view. 

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