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  • Let’s Face It

    Let’s Face It

    With potential liabilities growing, it’s important to make sure everyone in a leadership position understands the importance of their actions - and their key part in eliminating harassment from the workplace.

  • Let’s Get Honest
    • CC

    Let’s Get Honest

    LET’S GET HONEST is a two part training program that addresses how difficult it is to live in a sexually-charged society while working in an environment that is supposed to be void of anything sexual.

  • Let’s T.A.L.K.

    Let’s T.A.L.K.

    Handling the Difficult Performance Appraisal.  The T.A.L.K. approach (Tell it like you see it; Ask for feedback; Lead toward a solution; Keep at it) makes appraisals easier and more effective, keeping the focus on work-related issues, not on personalities. 

  • Levels of Learning

    Levels of Learning

    Part of the Service Impact Series: The customer service field guide: discover how to identify and work with different types of customers and co-workers!  Be better able to help customers, based on skill level

  • Leveraging China and India for Global Advantage

    Leveraging China and India for Global Advantage

    By 2050, GDP of both China and India will reach or surpass that of the U.S., Europe and Japan combined. Strategies that capture opportunities in these emerging giants necessitate understanding their unique strengths.

  • Liberation Management with Tom Peters

    Liberation Management with Tom Peters

    Tom Peters

    With his insightful, and irreverent, “Ideas For Building Curious Companies,” Tom Peters directs business people and companies toward a challenging process of revolutionary restructuring, reinvention and retraining.

  • Life IS a Series of Presentations

    Life IS a Series of Presentations

    Inspire, Inform & Influence. Anytime, Anywhere.
    Employees who learn how to make their P.O.I.N.T. (Prepare, Outline, Involve Audience, Narrow Objectives, Tailor) can really make a difference!

  • Life is good ...and work can be too!
    • CC

    Life is good ...and work can be too!

    Life is good

    Learn how to inspire employees, improve attitude, and deliver great customer service in this high-energy, motivational training program that profiles the company Life is good.

  • Life Meets Work: Overcoming Stress, Fear and Anxiety

    Life Meets Work: Overcoming Stress, Fear and Anxiety

    Help your employees regain control of their lives by providing them with the necessary tools to recognize and cope with the many feelings that arise as a result of stress or crisis.

  • LinkedIn for Networking and Job Search: Basic and Advanced Techniques
    • 2014
    • CC

    LinkedIn for Networking and Job Search: Basic and Advanced Techniques

    One of the most powerful tools at a job-seeker’s disposal is the career networking website LinkedIn. Supplemented by tips from hiring managers and social media experts, the video also covers “building a brand,” gaining introductions and developing a network and more. 

  • Listen and Win

    Listen and Win

    To succeed in business today you must become an effective communicator. Learn how to listen to learn, decide and enable!  Learn how to become an active listener!

  • Listening Actively
    • CC

    Listening Actively

    Carol is very concerned because Marcus is not listening to her and after pointing it out they agree to listen to each other. Team members discuss the skills of listening.

  • Listening Under Pressure
    • CC

    Listening Under Pressure

    The Customer Service Challenge
    The Listening Under Pressure customer service training DVD teaches you how to keep your customers happy by showing them you care.

  • Little BIG Things Series with Tom Peters

    Little BIG Things Series with Tom Peters

    Tom Peters

    This is not your average training film, but then Tom Peters is not your average management expert! The Little BIG Things series contains short video segments of Tom Peters sharing humorous stories, funny anecdotes, and inspiring advice.

  • Little Big Things: Excellence

    Little Big Things: Excellence

    Tom Peters

    The Little BIG Things series with Tom Peters
    Learn why Excellence is one of Tom’s favorite words through his insightful observations of the business world and the people who have made it successful.

  • Little Big Things: Leadership

    Little Big Things: Leadership

    Tom Peters

    Tom attacks the issues of promotions, employee reviews, communication, teamwork, and setting milestones through his insight and candid conversations aimed directly at the viewers.

  • Little Big Things: Service

    Little Big Things: Service

    Tom Peters

    Tom will help you and your teams organizationally attack, dismantle, and rebuild how you view the service you provide to your customers.

  • Little Big Things: Strategy

    Little Big Things: Strategy

    Tom Peters

    You will soon be thinking about your brand, how and why your teams are formed, where to find your future markets, and even about the location of your desk!

  • Little Big Things: YOU

    Little Big Things: YOU

    Tom Peters

    What does your calendar say about you? What books have you read lately? Tom Peters uses his decades of experience to show you things you can start doing TODAY to achieve excellence.

  • Little Things Mean a Lot

    Little Things Mean a Lot

    From Microinequities to Micro-affirmations With Brigid Moynahan
    The "little things" are behaviors we all use, intentionally and unintentionally. They can make our organizations highly productive or erode their power. X

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