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  • Outbound Call

    Outbound Call

    Part of the Just A Call Away Series on telephone skills.
    In an outbound call, you have only a few seconds to make a good first impression. Learn the secrets to making those first few seconds count and how to follow up for greater results.

  • Overcoming Disempowerment
    • 2012

    Overcoming Disempowerment

    Michael is upset about Carol’s bullying, and Marcus tries to inspire her to lead.

  • Overcoming Setbacks
    • CC

    Overcoming Setbacks

    When facing setbacks recognize when you feel stuck and move forward. Going over and over a setback keeps you stuck in the past. Learn to overcome setbacks.

  • Overcoming Stress At Work

    Overcoming Stress At Work

    This training program reveals valuable information about the human mind and body that can help turn you into an Anxiety Analyst and control much of the stress you feel everyday at work and at home.

  • OXO Good Grips: Think Differently
    • CC

    OXO Good Grips: Think Differently

    Tom Peters

    See how OXO has used supply chains and built relationships with other companies to innovate themselves to the top of their industry.  Tom Peters outlines  five strategies for innovation from this case study. 

  • Painless Performance Improvement
    • 2004
    • CC

    Painless Performance Improvement

    A training video comedy, Painless Performance Improvement combines highly entertaining hosts with dramatic and realistic coaching moments. Supervisors will relate to scenes of management gone awry as well as employee’s favorite excuses and sidetracks.

  • Passion for Customers with Tom Peters

    Passion for Customers with Tom Peters

    Tom Peters

    Tom Peters gives a motivational presentation on outstanding customer service with case studies from leaders like Federal Express, Louisville Redbirds, The Limited and others.

  • Passion for Excellence - Short Cut

    Passion for Excellence - Short Cut

    Tom Peters

    This is the edited version of Tom Peters "Passion for Excellence" for your shorter meetings.

  • Passion for Excellence with Tom Peters

    Passion for Excellence with Tom Peters

    Tom Peters

    This classic Tom Peters program applies today with its review of some of the top companies who have made lasting changes by having individuals who refuse to give up.

  • Patient Diversity:  Beyond the Vital Signs
    • 2001

    Patient Diversity: Beyond the Vital Signs

    You’ll witness the valiant, yet often flawed attempts of nurses, orderlies and doctors to find a course of treatment for patients whose cultural beliefs toward medicine they do not understand.

  • PATTERNS - Preventing Sexual Harassment

    PATTERNS - Preventing Sexual Harassment

    "Preventing Sexual Harassment" looks at 4 common patterns of inappropriate behavior- the habitual harasser, the smitten harasser, the bully, and the jilted harasser.

  • PATTERNS - Responding to Sexual Harassment
    • 2005

    PATTERNS - Responding to Sexual Harassment

    Responding to Sexual Harassment examines the legal liability issues and questions of personal responsibility that managers and supervisors must face.

  • PATTERNS - Rights and Responsibilities
    • 2005

    PATTERNS - Rights and Responsibilities

    This orientation program describes what sexual harassment is, how it is damaging to the person being harassed, the harasser, the workgroup and the organization, and what an employees rights and responsibilities are in this area.

  • PATTERNS - The Series
    • 2005

    PATTERNS - The Series

    Sexual harassment at work is more than a legal issue. It is fundamentally a behavioral problem. PATTERNS takes on the behavioral challenge, arming employees and managers with the information they need.

  • Peer Today, Boss Tomorrow:  Navigating Your Changing Role

    Peer Today, Boss Tomorrow: Navigating Your Changing Role

    Help newly promoted supervisors navigate their changing roles and have immediate impact!

  • People and Productivity Collection

    People and Productivity Collection

    Stanford Executive Briefings
    This specially priced, 10-program set shares proven strategies for helping your workforce reach its full potential.

  • People!

    People!

    “People” was originally inspired 7 years ago by a mere three lines from a poem, and was more recently impassioned by observing the outpouring of global humanity after the unfortunate tragedies of our new century. Incredible visuals!

  • Performance Appraisals: Getting Results

    Performance Appraisals: Getting Results

    How to conduct employee reviews that bring out the best from your staff, and tackle poor performance before it becomes a habit.

  • Performance Coaching

    Performance Coaching

    Help improve employee performance and retention while creating a more productive workforce with this effective employee coaching DVD.

  • Performance Matters - The Importance of Praise

    Performance Matters - The Importance of Praise

    John Cleese

    Part of the Performance Matters Series
    Hosted by John Cleese, this program will ensure that managers understand how to use praise to make their staff realize that their efforts are appreciated.

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