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  • Resolving Conflict Is...

    Resolving Conflict Is...

    This powerful short video using impactful imagery, video and music to inspire and stimulate discussion about the proper ways to react to conflict - turning conflict into collaboration.

  • Respectful Supervisor: Integrity and Inclusion

    Respectful Supervisor: Integrity and Inclusion

    For a supervisor, the most impactful responsibility of all is the task of creating a workplace built on respect, integrity, and inclusion. 

  • Respectful Supervisor: Motivating and Retaining Employees

    Respectful Supervisor: Motivating and Retaining Employees

    Improve employee motivation and retention by teaching supervisors five behaviors that convey the respect workers seek. 

  • Respiratory Protection: Your Guide to Clean Breathing
    • CC

    Respiratory Protection: Your Guide to Clean Breathing

    Breathing clean air is what everyone needs to do to stay safe and healthy on the job. But some jobs can expose workers to contaminants that can cause simple irritation or even a serious illness. 

  • Responding Thoughtfully
    • CC

    Responding Thoughtfully

    When people listen supportively, they will respond thoughtfully. Listen supportively by clarifying, reflecting, advising with care and probing (CRAP). 

  • Responding to High Risk Calls
    • 2010

    Responding to High Risk Calls

    The Responding to High Risk Calls training program discusses response techniques and tactical considerations when handling high risk calls.

  • Responsible Business Communication
    • 2012

    Responsible Business Communication

    Alert your employees to the legal risks of poor business correspondence and educate them on proper writing practices.

  • Results Rule

    Results Rule

    Randy Pennington

    Build a Culture That Makes Your Team a Hero
    A new DVD-based course to build a culture focused on results.

  • Retail Learning Library
    • 2002

    Retail Learning Library

    The Retail Learning Library is a Series that covers orientation, selling skills, customer service, recruiting, leadership, loss prevention, and harassment & discrimination.

  • Retaliation - Training Triggers
    • 2008

    Retaliation - Training Triggers

    Training Triggers are short programs (1-2 minute meeting openers) with ideas to jump start conversations on critical workplace issues.

  • Revolutionary Leadership
    • 2013

    Revolutionary Leadership

    Stanford Executive Briefings
    Gary Hamel Visiting Professor, London Business School Director, Management Innovation eXchange (MIX)

  • Riding the Wave

    Riding the Wave

    In today's fast-paced world, people need to know how to apply balancing strategies when change occurs. 

  • Right/Wrong to WIN/WIN
    • 2018

    Right/Wrong to WIN/WIN

    Peer-to-Peer Conflict Resolution
    In just 13 minutes, this program teaches a 5-step process that enables employees to resolve conflict with others directly, respectfully and effectively. The key is focusing on the problem, not the other person.

  • Robbery In Progress Dangers
    • 2000

    Robbery In Progress Dangers

    This program is the result of a ten year study on how officers were killed while dealing with an armed robbery in progress.

  • Rolling Back Up - Suicide Prevention
    • 2000

    Rolling Back Up - Suicide Prevention

    The Rolling Back Up - Suicide Prevention training program deals with getting involved when you recognize a fellow employee with a problem that may effect their life, others, or work.

  • Sacrifice is Not Just a Bunt with Joe Torre
    • 2007

    Sacrifice is Not Just a Bunt with Joe Torre

    Joe Torre

    In Sacrifice is Not Just a Bunt, Joe Torre illustrates the path to achieving individual and organizational success by cultivating a positive attitude, self-confidence and team communication.

  • Safe Hiring: How You Can Avoid Bad Hires
    • 2003

    Safe Hiring: How You Can Avoid Bad Hires

    Revised with 2012 EEOC Guidelines
    Tips for screening out problem candidates and performing legal background checks.

  • Safely Clearing Intersections - Code 3
    • 2000

    Safely Clearing Intersections - Code 3

    The Safely Clearing Intersections Code 3 training program alerts field officers to the inherent risks involved in rolling Code-3 through intersections.

  • Safety Coach: The 7 C's Of Safety

    Safety Coach: The 7 C's Of Safety

    Even if you're not a sports fan, you'll enjoy the wit and wisdom of Coach Bowden as he shares how successful coaching techniques can result in safe work habits. 

  • Sales 101: Finding the Itch - Barkles Meeting Video
    • 2013

    Sales 101: Finding the Itch - Barkles Meeting Video

    THE BARKLES

    In this funny sales meeting video, you'll see how to overcome objections and really connect with the customer... and close the sale!

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