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  • Business Excellence Online Library

    Business Excellence Online Library

    Watch case studies of excellent companies and learn from Tom Peters and Bob Waterman (co-authors of In Search of Excellence) about the skills for excellence in your organization all for only $799 for 1 year of online training or 100 views, which ever comes first.

  • Fatal Distractions: Keep Your Eyes On The Road

    Fatal Distractions: Keep Your Eyes On The Road

    According to the National Safety Council, at least 23% or 1.3 million of all traffic crashes per year involve cell phone use. But these aren't just numbers. Behind the figures are stories of lives lost and loved ones left behind.

  • Wrong Way Right Way: Safety Cases

    Wrong Way Right Way: Safety Cases

    Wrong Way Right Way Safety Cases drops the dull-lecture format and uses funny snippets to show employees the wrong way and right way of handling 10 common safety issues.

  • The Write Stuff

    The Write Stuff

    The ability to communicate clearly and succinctly is critically important both in our business and personal lives. This is a practical how-to guide to help you become a better writer-both professionally and personally.

  • The Basics of Profitable Customer Service

    The Basics of Profitable Customer Service

    Jeff Blackman

    Companies with great customer service survive and thrive. Those that provide poor customer service fail. In this DVD training program you'll be given the tools necessary to make your business grow and thrive. 

  • Mad About Customer Service

    Mad About Customer Service

    In the midst of a negative customer service encounter, even the best intentions of a CSR can be misinterpreted. Help your staff avoid common mistakes, maintain control and create winning outcomes.

  • TAG Streaming and eLearning Courses

    TAG Streaming and eLearning Courses

    TAG is now available to companies looking for blueprinted training without the high cost typically associated with customization. 

  • StreamingPlus Library

    StreamingPlus Library

    The StreamingPlus Library is a high-quality, video-based training program available at an affordable cost.

  • Spread Good Vibes

    Spread Good Vibes

    Life is good

    At the company Life is good, "Spread Good Vibes" means delivering great customer service - internally and externally.

  • Half Full - Bring Optimism to Work

    Half Full - Bring Optimism to Work

    Life is good

    A positive, optimistic outlook at work and in life is a critical factor in personal and professional success.  No matter what happens, this sense of optimism can motivate and inspire everyone around you to higher levels of achievement and contentment.

  • Shawn Achor - Speeches

    Shawn Achor - Speeches

    Shawn Achor

    If you have seen Shawn Achor in our bestselling video, "The Happiness Advantage," you know how he combines humor, passion, and great advice on positive psychology in his speeches.  Now you can invite Shawn to speak at your organization!

  • The Keys to Effective Supervision - How to Build a High-Performance Workforce

    The Keys to Effective Supervision - How to Build a High-Performance Workforce

    Develop the critical skills you need to be a truly effective leader: communicate with clarity, make effective and timely decisions, recruit, train, motivate and retain a successful workforce!

  • In An Instant Management Training Video Series

    In An Instant Management Training Video Series

    Anthony Salemi

    A series of short training videos that deal with key topics in the workplace, including management, sales, hiring, termination, discipline, hygiene, team building, delegation, motivation and more!

  • Succeed by Coaching

    Succeed by Coaching

    With this practical guide of do-it-now information you'll discover the essentials of coaching, including how to do it, when to do it, and why it is necessary in today's business world.

  • Writing for Business Results

    Writing for Business Results

    Don't despair. You don't have to be a best-selling author to write clearly and effectively.  This program provides basic instruction improving your writing skills.

  • How to Set and Really Achieve Your Goals

    How to Set and Really Achieve Your Goals

    Jeff Blackman

    Get what you want, when you want it with this clear and simple approach to goal setting. Learn the six key elements to change and improve.

  • The Basics to Improve Your Memory

    The Basics to Improve Your Memory

    Madelyn Burley-Allen

    A good memory is critical in any business situation. You need to remember names, dates, places, titles, quotes, times, and the list goes on and on.  The Basics to Improve Your Memory is a DVD training program designed to help you do just that.

  • Succeed By Listening

    Succeed By Listening

    Madelyn Burley-Allen

    With the Succeed By Listening training DVD you'll discover the basic principles and techniques needed to become an active listener and better communicator in both your business and personal life.

  • The Basics of Business Etiquette

    The Basics of Business Etiquette

    Knowing the right things to do and say at work and in work-relad social settings can make a tremendous difference in helping you and your company reach its goals.

  • Effective Performance Management

    Effective Performance Management

    Provides the tools necessary for any supervisor, new or old, to develop and implement a solid performance management system to ensure that everyone is working for the same results.

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