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  • The Comeback
    • 2011

    The Comeback

    At one time or another, every organization will have to deal with grief and loss in some capacity. Loss is difficult not only for the person directly experiencing it, but also for their co-workers.

  • The Container Store: Re-imagine Customer Service and Talent Through Communication and Leadership
    • CC

    The Container Store: Re-imagine Customer Service and Talent Through Communication and Leadership

    Tom Peters

    Tom Peters takes us to The Container Store and shows us how this corporate leader thrives with great customer service, a culture of sales and the strategy that comes from hiring terrific people.

  • The Coping Project
    • 2013

    The Coping Project

    From the new Coping Project series comes three touching, reassuring films on adjusting to loss and acceptance of self that are rich in diversity and promote positive self-image.

  • The Criminal Mind - Fraud: Working The Con
    • 2000

    The Criminal Mind - Fraud: Working The Con

    In the The Criminal Mind - Fraud: Working The Con training program, convicted felons talk about their crimes and the techniques they use to fool the public and police officers, to pass bad checks, and to create fake identities.

  • The Criminal Mind - Identity Theft: Credit Card Fraud
    • 2000

    The Criminal Mind - Identity Theft: Credit Card Fraud

    In the The Criminal Mind - Identity Theft: Credit Card Fraud training program, an inmate in custody for identity theft describes how he obtains identification and uses it to commit crimes.

  • The Difficult Guest
    • 1996
    • CC

    The Difficult Guest

    Learn how to deal with difficult and angry customers in this classic, best selling video.

  • The Diversity Series
    • 1993

    The Diversity Series

    The Diversity Series is a four-part training series designed for managers and employees. Explore issues of communication styles, workplace values, conflict, stereotypes, fear and building productive workplace relationships with those who are different from us.

  • The Dreaded Appraisal: Both Sides of an Appraisal Interview
    • 1990

    The Dreaded Appraisal: Both Sides of an Appraisal Interview

    To ensure managers conduct positive appraisals that focus on staff motivation and business effectiveness.

  • The Drug-Free Workplace
    • CC

    The Drug-Free Workplace

    Coming to work under the influence causes problems for everyone. Show employees the harm that can be done and how to seek help.

  • The Encouraging Manager
    • 1999

    The Encouraging Manager

    Offers practical action steps that every viewer, from the newly promoted supervisor to the seasoned manager, can follow to create a workplace where employees feel empowered, informed, and invaluable.

  • The Entrepreneurs: An American Adventure

    The Entrepreneurs: An American Adventure

    Robert Mitchum

    The six-part documentary series that captures the bold spirit of the men & women who embraced the American dream to shape this nation's economic course. Learn About Rockefeller, Carnegie, Edison, McCormack, Sears, and many more leaders

  • The Essentials Series

    The Essentials Series

    Training takes time, and time is precious. The Essentials Series delivers swift, concise learning in the form of bite-size videos that are accessible at the point of need, relevant and rewarding - and all online.

  • The Excellence Files

    The Excellence Files

    To continue on from Tom Peter's "In Search of Excellence", this video will provide you and your audience with insights into business and the future with these 8 case studies.

  • The Excellence Files - Southwest Airlines

    The Excellence Files - Southwest Airlines

    Herb Kelleher

    Company Culture: Out of the Ordinary
    Watch Herb Kelleher and the Southwest Team as they break records in customer service, and have fun at work!

  • The Fatal Interview
    • CC

    The Fatal Interview

    Recruiting People Of Color
    Program #11 of the Building A Diverse Workforce For The Global Millennium Series. In this segment, you’ll see how shortcomings in the interviewing process can impact the recruitment of diverse employees.

  • The File Series

    The File Series

    This three part training program shows you excellence at work.  Learn the core skills for successful customer service, teams, and leadership through these case studies of business excellence.   

  • The Four Styles
    • 2008

    The Four Styles

    Do you want to be a better communicator? You’re not alone if you’ve ever had a tough time getting through to someone. One of the biggest problems in business today is getting along with and communicating with others.

  • The Front of The Class
    • CC

    The Front of The Class

    The Front of the Class is a leadership and management training video that takes us back to school for a refresher course on being in charge. Learn the Four F's of a successful leader: Be First, Fair, Firm, and Flexible.

  • The Gift of Feedback with Marshall Goldsmith
    • 1997

    The Gift of Feedback with Marshall Goldsmith

    Marshall Goldsmith

    Understanding and Using Feedback for Personal Growth
    If another person had a gift that could make you a better teammate, leader, friend or parent, would you ask for it?

  • The Goal - Dramatic Version
    • 1995

    The Goal - Dramatic Version

    The Goal shows your employees how to think logically and consistently to determine "cause and effect" relationships between their actions and the results.

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