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  • Professionalism 101
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    Professionalism 101

    The Professionalism 101 three-part series takes a commonsense approach to the details of job success.

  • We're All Different
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    We're All Different

    Diversity in the Workplace
    This diversity awareness program will remind your employees of the importance of keeping an open mind and respecting each other, differences and all.

  • Harassment Education and Retaliation Overview (H.E.R.O.) - Online Training Course

    Harassment Education and Retaliation Overview (H.E.R.O.) - Online Training Course

    Fun Interactive Online Learning: Join a detective agency and learn about harassment, bullying, retaliation and more as you see dramatic vignettes and learn how to recognize and prevent harassment.

  • Simple Strategies for Customer Service

    Simple Strategies for Customer Service

    In today’s competitive business environment it more important than ever to have your young employees be able to deliver the kind of service your clients and customers need and want.

  • M.E.E.T. Breaking New Ground

    M.E.E.T. Breaking New Ground

    Respect and Inclusion in the Workplace
    Assist employees at all levels in learning how to recognize, respond to, and resolve situations arising from individual and cultural differences in a manner that promotes respectful outcomes, cooperation and teamwork.

  • Creativity: The Pixar Process

    Creativity: The Pixar Process

    Stanford Executive Briefings
    Ed Catmull President, Walt Disney and Pixar Animation Studio provides a roadmap for innovation and creativity through learning from mistakes, teamwork, and a focus on excellence.

  • Stanford Video Guide to Financial Statements

    Stanford Video Guide to Financial Statements

    George Parker
    Professor, Stanford Graduate School of Business

  • Sexual Harassment: Training for a Harassment-Free Workplace - Manager Version
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    Sexual Harassment: Training for a Harassment-Free Workplace - Manager Version

    Keep your training fresh and up-to-date with this new 2015 release - designed to create workplaces that are respectful, productive—and harassment-free!

  • Sexual Harassment: Training for a Harassment-Free Workplace - Employee Version
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    Sexual Harassment: Training for a Harassment-Free Workplace - Employee Version

    Keep your training fresh and up-to-date with this new 2015 release - designed to prevent unwelcome behavior BEFORE it escalates out of control.

  • Harassment and Diversity Collection
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    Harassment and Diversity Collection

    Use these compelling training programs to set a tone of courtesy and respect throughout your workplace.

  • Social Media at Work
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    Social Media at Work

    Technology cannot be avoided—few of us could get our jobs done without it. But it needs to be used wisely and appropriately.

  • Listening Under Pressure
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    Listening Under Pressure

    The Customer Service Challenge
    The Listening Under Pressure customer service training DVD teaches you how to keep your customers happy by showing them you care.

  • When the Phone Rings

    When the Phone Rings

    Telephone Skills for Better Service
    Those who answer the phones are speaking for everyone in the company. Make sure they have training.

  • Wednesday's Touch

    Wednesday's Touch

    Every Customer has a story...
    Skills can be taught, but the right attitude is even more meaningful.

  • ART of Customer Service

    ART of Customer Service

    This customer service video offers fun and easy-to-remember guidelines to increase customer satisfaction.

  • Customer Service Collection

    Customer Service Collection

    Teach your staff how to impress customers with memorable service!
    Whether it's over the phone or in person, employees will learn how to be attentive, listen to customers, and handle tough situations.

  • Getting Ahead by Getting Along

    Getting Ahead by Getting Along

    People Skills for the Workplace
    Teach employees how to work out their differences before they get out of hand. Friction among coworkers can turn small things into big deals.

  • Professional Email Etiquette

    Professional Email Etiquette

    Avoid embarrassing errors and make your best impression on customers and colleagues.

  • How to Write and Deliver Great Speeches
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    How to Write and Deliver Great Speeches

    This Toastmasters International public speaking video will make you more poised, confident, and eloquent when delivering presentations.

  • Breakthrough Listening

    Breakthrough Listening

    Develop good communication skills—by becoming a better listener. 

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