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  • Transportation Of Prisoners: If You're Taken Hostage
    • 2000

    Transportation Of Prisoners: If You're Taken Hostage

    The Transportation Of Prisoners: If You're Taken Hostage training program explains what to do if taken hostage while transporting inmates.

  • TRAPPED!  How to Escape the Sameness Trap with Tom Peters

    TRAPPED! How to Escape the Sameness Trap with Tom Peters

    Tom Peters

    Tom Peters presents his ideas on how to make your product and company stand out from your competition.  Learn about the importance of design, the internet, brands, women, and more.

  • Truly FURRific Customer Service  - Barkles Meeting Video
    • 2013

    Truly FURRific Customer Service - Barkles Meeting Video

    THE BARKLES

    Some customers are difficult to please... but Ollie will show you how to deal with a difficult customer and deliver truly terrific customer service.

  • Undeliverable: E-mail Etiquette for Today’s Workplace
    • 2010

    Undeliverable: E-mail Etiquette for Today’s Workplace

    Help your employees master Email Customer Service; an increasing number of customers prefer email contact over telephone contact. However, many of these customers are dissatisfied with the service they receive via email.

  • Understanding Accountability
    • 2012

    Understanding Accountability

    Serena has come in from Head Office and is appalled by the lack of accountability in the regional office. She leaves Marcus with the challenge that his entire office must become accountable.

  • Understanding Emotional Intelligence
    • 2012

    Understanding Emotional Intelligence

    Dan Goleman

    Learn three basic strategies for handling stress with emotional intelligence.

  • Understanding the NEW A.D.A.

    Understanding the NEW A.D.A.

    The A.D.A. Amendments Act (A.D.A.A.A.) was signed into law in 2008 and is now in effect!
    Making sure your managers and supervisors are informed and trained on complying with this law has never been more important.

  • Understanding the New FMLA
    • 2010

    Understanding the New FMLA

    The changes to the FMLA can be confusing and supervisors can now be personally liable for non-compliance. Get a clear, comprehensive and accurate summary of the latest FMLA regulations with Understanding the New FMLA.

  • Use the Telephone the Right Way

    Use the Telephone the Right Way

    Master today's key skills and strategies for effective telephone use. Learn how to apply 14 key call-handling skills that will boost not only your organization's credibility and bottom line, but also their own professionalism and value.

  • Using Cover
    • 2000

    Using Cover

    The Using Cover training program shows the penetration power of various handguns, rifles and shotguns against different objects and building materials.

  • Using Goals to GROW
    • CC

    Using Goals to GROW

    When you want to succeed with goals, find and remove the obstacles. Define goals and consider reality, obstacles, options and way forward.

  • Utility Knife Safety
    • CC

    Utility Knife Safety

    Covers the safe use of utility knives including the different types of knives that are available, techniques for cutting safely and how to change blades without getting injured.

  • Vehicle Code Violation Recognition - Part 1
    • 2000

    Vehicle Code Violation Recognition - Part 1

    In the Vehicle Code Violation Recognition - Part 1 training program, 36 different Vehicle Code Violations are shown which viewing officers or cadets must identify.

  • Vehicle Code Violation Recognition - Part 2
    • 2000

    Vehicle Code Violation Recognition - Part 2

    In the Vehicle Code Violation Recognition - Part 2 training program, 28 additional and different Vehicle Code Violations are shown which viewing officers or cadets must identify.

  • Victor Kiam: A Case Study in Leadership & Innovation

    Victor Kiam: A Case Study in Leadership & Innovation

    Victor Kiam

    Victor Kiam has been known around the world through his legendary advertising campaign as the man “who liked Remington Shaver so much he bought the company" shares his leadership ideas and turnaround strategies.

  • VideoArts Sale

    VideoArts Sale

    There is no quantity limit, but there is a time limit so hurry!
    Year End Sale - Select Programs 25% Off!
    Offer expires December 31, 2017. No other discounts apply.

  • VideoVisions Sale
    • 2012

    VideoVisions Sale

    There is no quantity limit, but there is a time limit so hurry!
    Select Programs 30% Off!
    Offer expires December 31, 2017. 

  • Violence:  Reducing Your Risk
    • 1994
    • CC

    Violence: Reducing Your Risk

    Experts in personal safety and law enforcement demonstrate simple yet practical and effective methods anyone can use to reduce their risk and defuse threatening situations.

  • Violence:  The Risk From Within
    • 1995

    Violence: The Risk From Within

    Even trained professionals can’t reliably predict a person’s capacity for violence. But managers can learn to observe the telling signs of excessive stress that might be red flags pointing to more dangerous behavior to come.

  • Wage and Hour Compliance
    • 2011

    Wage and Hour Compliance

    Wage and Hour Compliance was developed to help organizations address a key element of the FLSA: misclassification of employees(exempt versus non-exempt) and the corresponding miscalculation of wages.

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