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  • Idea Hunting: Key Principles for Spawning Great Ideas
    • 2011

    Idea Hunting: Key Principles for Spawning Great Ideas

    Stanford Executive Briefings
    Andy Boynton Dean, Boston College’s Carroll School of Management

  • Mining Talent
    • 2011

    Mining Talent

    Stanford Executive Briefings
    George Anders Author and Founding Writer, Bloomberg View

  • Collective Leadership
    • 2011

    Collective Leadership

    Stanford Executive Briefings: Jim Quigley CEO, Deloitte Touche Tohmatsu explores what organizations can learn from innovative leadership styles and how leaders can get people to work together effectively toward their defined goals.

  • The Uh-Oh Syndrome
    • 2012
    • CC

    The Uh-Oh Syndrome

    Dr. Steve Robbins

    From Intolerance to Inclusion 
    This new diversity and inclusion DVD training program features Steve's favorite stories, examples from real life, and background science.

  • Preventing Workplace Bullying
    • 2012

    Preventing Workplace Bullying

    Through vignettes that illustrate bullying on the part of both leaders and co-workers, this program teaches viewers that the keys to preventing workplace bullying.

  • Responsible Business Communication
    • 2012

    Responsible Business Communication

    Alert your employees to the legal risks of poor business correspondence and educate them on proper writing practices.

  • Wrong Way Right Way: Ethics Cases
    • 2012

    Wrong Way Right Way: Ethics Cases

    Follow the trend and inject refreshing laughter into your ethics training. Skip the dry-lecture format and use the program’s humorous video snippets.

  • Dealing With Third Parties
    • 2012

    Dealing With Third Parties

    Help sharpen the "eyes and ears" that know, detect, and report the red flags - give your employees a basic guide to recognizing third-party corruption.

  • Cutting Edge Communication
    • 2012

    Cutting Edge Communication

    Cutting Edge Communication is a powerful business training series on hot topics everyone can enjoy. Short, sharp and funny with simple messages and skills for everyone.

  • The Right Words at the Right Time - Customer Service Recovery for Government
    • 2012

    The Right Words at the Right Time - Customer Service Recovery for Government

    For front-line employees, having the exact words handy in a tense situation can make all the difference. When it comes to customer service recovery in the Public Sector, "It is WHAT you say, as well as HOW you say it."

  • The Right Words at the Right Time - Customer Service Recovery for Healthcare
    • 2012

    The Right Words at the Right Time - Customer Service Recovery for Healthcare

    Dealing with frustrated family members or patients who may be in pain can test the service skills of even the most experienced healthcare employees.

  • The Right Words at the Right Time: Customer Service Recovery for Retail
    • 2012

    The Right Words at the Right Time: Customer Service Recovery for Retail

    Having the exact words handy in a tense situation can make all the difference. Often, it is WHAT you say, as well as HOW you say it. This valuable training equips your staff with a step-by-step process of turning frustrations or complaints into understanding and solutions.

  • Creating Positive Impressions
    • 2012

    Creating Positive Impressions

    The Creating Positive Impressions training program looks at how people conduct themselves when greeting clients, working together, body language and how to conduct yourself when making a first impression.

  • Developing Successful Mindsets
    • 2012

    Developing Successful Mindsets

    Steve’s negativity is now contagious, so watch as his coworkers and bosses try to help him create a more positive outlook.

  • Overcoming Disempowerment
    • 2012

    Overcoming Disempowerment

    Michael is upset about Carol’s bullying, and Marcus tries to inspire her to lead.

  • Embracing New Ideas
    • 2012
    • CC

    Embracing New Ideas

    Marcus encourages the group to share new ideas but nobody likes his idea.

  • Accepting Change
    • 2012

    Accepting Change

    Everyone is frustrated and resisting change. Steve helps them progress.

  • Surviving Stress and Burnout
    • 2012

    Surviving Stress and Burnout

    Overload causes anxiety, so Marcus offers a way for everyone to reduce stress, but it backfires. Stress must be managed effectively.

  • Breaking Bullying
    • 2012

    Breaking Bullying

    Bullying is harmful so Marcus offers a radical bullying prevention training session. Marcus takes a radical approach with the team to help them understand the consequences of bullying.

  • Handling Tricky Appraisals
    • 2012

    Handling Tricky Appraisals

    Carol rates herself high but her performance appraisal is full of conflict and surprise.

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