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Called America’s best CEO by Fortune Magazine, Herb Kelleher is CEO and founder of Southwest Airlines. He is energetic, irreverent and dynamic. Herb Kelleher is featured in The Excellence Files, as well as File 102: Creating World-Class Customer Service and File 103: developing 21st Century Leaders.
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The Excellence Files - Southwest Airlines
Company Culture: Out of the Ordinary Watch Herb Kelleher and the Southwest Team as they break records in customer service, and have fun at work!
Company Culture: Out of the Ordinary Watch Herb Kelleher and the Southwest Team as they break records in customer service, and have fun at work! This award winning program has been called the sequel to In Search of Excellence. The Excellence Files gives you insights into what smart companies are doi... read more
DVD style course with completion certificate only
File 103: Developing 21st Century Leaders
File 103 will show what it takes to lead a top company through case studies and interviews with top business leaders.
In order to succeed, organizations need to cultivate leaders at all levels. What are the key leadership skills? What’s necessary for success? Find out in Developing 21st Century Leaders. You’ll hear success strategies from top performing leaders and managers at Coca-Cola, Southwest Airlines, USAA, T... read more
DVD style course with completion certificate only
